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Home » GFI User Forums » Kerio Connect » Kerio Connect Account Asst 9.2.9 fails in 10.14.4 (Error when running Account Assistant 9.2.9 on macOS 10.14.4)
Kerio Connect Account Asst 9.2.9 fails in 10.14.4 [message #145534] Fri, 12 April 2019 03:46 Go to next message
anarvey is currently offline  anarvey
Messages: 73
Registered: May 2007
Here is the code I see when I try to run the Kerio Account Assistant from 9.29 on a macOS 10.14.4 computer:

2019-04-11 20:38:38,294 - DEBUG - Kerio Connect Account Assistant.py:56 <module>() - calling resetAppleEventPermissions
2019-04-11 20:38:38,295 - ERROR - Kerio Connect Account Assistant.py:71 <module>() - Caught an exception -- the last file/function in the list is the one which caused the exception: name 'resetAppleEventPermissions' is not defined NameError <no args> [' File "/Users/example/Downloads/Kerio Connect Account Assistant.mpkg/Contents/Packages/Kerio_Connect_Account_Assis tant.pkg/Contents/Resources/tmp/dist/Kerio Connect Account Assistant.app/Contents/Resources/Kerio Connect Account Assistant.py", line 57, in <module>\n']

Re: Kerio Connect Account Asst 9.2.9 fails in 10.14.4 [message #145553 is a reply to message #145534] Mon, 15 April 2019 22:19 Go to previous messageGo to next message
kerver is currently offline  kerver
Messages: 30
Registered: November 2009
same issue here
Re: Kerio Connect Account Asst 9.2.9 fails in 10.14.4 [message #145555 is a reply to message #145534] Tue, 16 April 2019 09:28 Go to previous messageGo to next message
JSPR is currently offline  JSPR
Messages: 12
Registered: December 2016
Location: -
Yup - same behavior here.
Kerio Connect 9.2.9 running on Ubunutu 14.04 LTS Server
Account Assitant fails on macos Mojave 10.14.4
Re: Kerio Connect Account Asst 9.2.9 fails in 10.14.4 [message #145562 is a reply to message #145534] Tue, 16 April 2019 15:58 Go to previous messageGo to next message
kerver is currently offline  kerver
Messages: 30
Registered: November 2009
fails with 10.14.3 as well
Re: Kerio Connect Account Asst 9.2.9 fails in 10.14.4 [message #145563 is a reply to message #145562] Tue, 16 April 2019 17:23 Go to previous messageGo to next message
kerver is currently offline  kerver
Messages: 30
Registered: November 2009
Not related to Mojave 10.14. The Account Assistant also fails on 10.13.4.
Re: Kerio Connect Account Asst 9.2.9 fails in 10.14.4 [message #145601 is a reply to message #145563] Mon, 22 April 2019 10:56 Go to previous messageGo to next message
gfi_vaviola is currently offline  gfi_vaviola
Messages: 59
Registered: December 2018
Hello, This will be fixed in 9.2.9 Patch 1 which is planned to be released before the end of April.
Re: Kerio Connect Account Asst 9.2.9 fails in 10.14.4 [message #145612 is a reply to message #145601] Tue, 23 April 2019 14:29 Go to previous messageGo to next message
gfi_vaviola is currently offline  gfi_vaviola
Messages: 59
Registered: December 2018
9.2.9 Patch 1 is now available.
Re: Kerio Connect Account Asst 9.2.9 fails in 10.14.4 [message #145626 is a reply to message #145612] Wed, 24 April 2019 09:15 Go to previous messageGo to next message
martin.kaufmann is currently offline  martin.kaufmann
Messages: 101
Registered: August 2018
Location: Germany
Can you provide a change log please?
The link on the website seems to be broken ..

Thanks!


Kerio Connect 9.3.1 p1
CentOS 7
(until May ยด22)
Re: Kerio Connect Account Asst 9.2.9 fails in 10.14.4 [message #145628 is a reply to message #145626] Wed, 24 April 2019 09:23 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta
Kerio Connect 9.2.9 p1 release notes
https://support.gfi.com/hc/en-us/articles/360022133913-Kerio -Connect-v9-2-9-patch-1-Release-Notes


Ian Bugeja
GFI Software
Re: Kerio Connect Account Asst 9.2.9 fails in 10.14.4 [message #145653 is a reply to message #145534] Sat, 27 April 2019 12:22 Go to previous messageGo to next message
anarvey is currently offline  anarvey
Messages: 73
Registered: May 2007
This behaviour is corrected in 9.2.9p1. (The installer now asks for, and if the user clicks OK, receives TCC permission for Automation to control the Finder and System Events. )
Re: Kerio Connect Account Asst 9.2.9 fails in 10.14.4 [message #145666 is a reply to message #145534] Mon, 29 April 2019 11:26 Go to previous message
JSPR is currently offline  JSPR
Messages: 12
Registered: December 2016
Location: -
Thanks for confirming!!
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