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Home » GFI User Forums » Kerio Connect » Kerio Connect 9.2.6 and newer... AV not updating
Kerio Connect 9.2.6 and newer... AV not updating [message #139664] Fri, 04 May 2018 13:19 Go to next message
mhyll is currently offline  mhyll
Messages: 15
Registered: May 2006
Antivirus plugin not updating for 2 days already.. nothing on the network/router changed. Sad can you check please?

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Re: Kerio Connect 9.2.6 and newer... AV not updating [message #139666 is a reply to message #139664] Fri, 04 May 2018 14:14 Go to previous messageGo to next message
bmdv
Messages: 53
Registered: June 2004
Location: Germany
Here the same Sad

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Re: Kerio Connect 9.2.6 and newer... AV not updating [message #139669 is a reply to message #139664] Fri, 04 May 2018 16:07 Go to previous messageGo to next message
Maerad is currently offline  Maerad
Messages: 275
Registered: August 2013
Already tried Patch 2?

It worked for me with 9.2.6, but AV crashed after some time and updates didn't work after that. Install the newest patch, reboot server, manually start the AV update.

If it works and after some hours/days gets the error again, I strongly suggest you downgrade to 9.2.5.

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Re: Kerio Connect 9.2.6 and newer... AV not updating [message #139681 is a reply to message #139669] Sat, 05 May 2018 09:37 Go to previous messageGo to next message
mistamilla is currently offline  mistamilla
Messages: 43
Registered: March 2010
Location: Switzerland
Downgrade to 9.2.5p3 is no solution for the Delay of AV-Update (in my case with Mac and Linux Servers)...

KerioConnect Server 10.0.1, Mac mini M1 (8G/512G), macOS 12.6.6 | KerioConnect Server 10.0.1 SaaS, VM Debian GNU/Linux 11.7 | KerioConnect Server 10.0.1, Mac mini i7 (32G/2T), macOS 12.6.x | …

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Re: Kerio Connect 9.2.6 and newer... AV not updating [message #139698 is a reply to message #139664] Mon, 07 May 2018 03:43 Go to previous messageGo to next message
brunolopes is currently offline  brunolopes
Messages: 2
Registered: December 2014
Location: Australia
Hi Guys,

Any news from GFI about this issue?
My Bitdefender database has not been update more than 5 days.

I'm in the version 9.2.4 (3252)

[Updated on: Mon, 07 May 2018 03:44]

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Re: Kerio Connect 9.2.6 and newer... AV not updating [message #139714 is a reply to message #139698] Tue, 08 May 2018 08:53 Go to previous messageGo to next message
hijacker is currently offline  hijacker
Messages: 24
Registered: June 2009
Linux / Windows / macOS ?

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Re: Kerio Connect 9.2.6 and newer... AV not updating [message #139715 is a reply to message #139714] Tue, 08 May 2018 09:25 Go to previous messageGo to next message
Maerad is currently offline  Maerad
Messages: 275
Registered: August 2013
I get the updates without problem. Windows Server 2012 here with Kerio 9.2.5 sp3. Would help if you could turn on the debug antivirus log and post a part of it here (when trying manual update)

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Re: Kerio Connect 9.2.6 and newer... AV not updating [message #139752 is a reply to message #139715] Sun, 13 May 2018 14:27 Go to previous message
bmdv
Messages: 53
Registered: June 2004
Location: Germany
Again 3 days w/o updates Sad

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