GFI Software

Welcome to the GFI Software community forum! For support please open a ticket from

Home » GFI User Forums » Kerio Connect » KOFF synchronization failed
KOFF synchronization failed [message #139369] Fri, 13 April 2018 13:49 Go to next message
skibbi is currently offline  skibbi
Messages: 4
Registered: December 2017
Hello everybody,

I currently have the problem, that KOFF fails to synchronize all my contacts and calendar entries. I get a error message for each in my inbox with a debug log stating "0x80004005 E_FAIL: Conversion of unicode to rtf body failed". Some other users here have this problem too, but not as numerous as me.

Emptying the cache, deleting the profile, deleting __keriomapi__STORE, .journal.db and specguid.fld on the server all didn't help. Outlook is 2016 32bit with current patches, Kerio and connector is

Does anybody have these problems too, or does someone maybe even have a solution?
Re: KOFF synchronization failed [message #139383 is a reply to message #139369] Sun, 15 April 2018 20:31 Go to previous message
Messages: 14
Registered: March 2018
Location: Cairo, Egypt
Try uninstalling KOFF and use a previous version
Previous Topic: Spam problem
Next Topic: Outlook 2010-2016 autocomplete
Goto Forum:

Current Time: Thu Jun 08 13:56:21 CEST 2023

Total time taken to generate the page: 0.02016 seconds