GFI Software

Welcome to the GFI Software community forum! For support please open a ticket from https://support.gfi.com.

Home » GFI User Forums » Kerio Connect » gmx problem
gmx problem [message #138107] Tue, 09 January 2018 12:38 Go to next message
toby1337 is currently offline  toby1337
Messages: 19
Registered: July 2015
Location: Frankfurt
hellooooooooooo,

i have got a problem with gmx - send and receive is working but if i send a mail to a gmx account outside my server - there is an error.

"Mailbox does not exist"

what can i do?

thanks

Report message to a moderator

Re: gmx problem [message #138109 is a reply to message #138107] Tue, 09 January 2018 13:52 Go to previous messageGo to next message
freakinvibe is currently offline  freakinvibe
Messages: 593
Registered: April 2004
This means that the recipient address at GMX does not exist. You have maybe mis-typed the address.

Dexion Services AG - IT Support Services in Basel, Switzerland
https://dexionag.ch

Report message to a moderator

Re: gmx problem [message #138110 is a reply to message #138107] Tue, 09 January 2018 13:56 Go to previous messageGo to next message
toby1337 is currently offline  toby1337
Messages: 19
Registered: July 2015
Location: Frankfurt
the mailbox is existing on gmx, but not on my server. kerio mailserver is only searching on his own domain... i need a configuration that kerio mailserver send the email out from the server to gmx - the server check only the accounts on my own server...

Report message to a moderator

Re: gmx problem [message #138111 is a reply to message #138110] Tue, 09 January 2018 13:58 Go to previous messageGo to next message
toby1337 is currently offline  toby1337
Messages: 19
Registered: July 2015
Location: Frankfurt
here some information:

i added a gmx account on my server *<_at_>gmx.de - that is working, but when i send to another gmx adress, the following error show:

"Mailbox does not exist"

Report message to a moderator

Re: gmx problem [message #138112 is a reply to message #138107] Tue, 09 January 2018 14:26 Go to previous messageGo to next message
freakinvibe is currently offline  freakinvibe
Messages: 593
Registered: April 2004
You should not add the gmx.de domain to your Kerio server. As soon as you do that it will consider all mail to gmx.de as local.

There is a workaround, but first you should check why you have added gmx.de to Kerio, what is the reason?

Dexion Services AG - IT Support Services in Basel, Switzerland
https://dexionag.ch

Report message to a moderator

Re: gmx problem [message #138113 is a reply to message #138112] Tue, 09 January 2018 14:36 Go to previous messageGo to next message
toby1337 is currently offline  toby1337
Messages: 19
Registered: July 2015
Location: Frankfurt
why not? if im using for example the domain gmxmail.de or whatever - i cannot send mails over gmx - they blocked the domain...

Report message to a moderator

Re: gmx problem [message #138114 is a reply to message #138107] Tue, 09 January 2018 15:07 Go to previous messageGo to next message
freakinvibe is currently offline  freakinvibe
Messages: 593
Registered: April 2004
You should only have domains that you own on Kerio.

What do you mean by: "I cannot send mails over GMX". You must try to find out why.

Adding gmx.de to your Kerio server and then sending gmx mails from the Kerio server will break SPF and cause all sorts of deliverability issues for you.

So you must find out why you can't send mails over GMX, sort the problem and then remove the gmx.de domain from your Kerio server.

What error message do you get when you send "mails over GMX"? GMX has detailed instructions on how to send mails via them.

Dexion Services AG - IT Support Services in Basel, Switzerland
https://dexionag.ch

Report message to a moderator

Re: gmx problem [message #138115 is a reply to message #138107] Tue, 09 January 2018 15:10 Go to previous messageGo to next message
freakinvibe is currently offline  freakinvibe
Messages: 593
Registered: April 2004
Here are the instructions from GMX:

https://hilfe.gmx.net/email/einstellungen/pop3-imap-einschal ten.html

Dexion Services AG - IT Support Services in Basel, Switzerland
https://dexionag.ch

Report message to a moderator

Re: gmx problem [message #138116 is a reply to message #138115] Tue, 09 January 2018 15:12 Go to previous messageGo to next message
toby1337 is currently offline  toby1337
Messages: 19
Registered: July 2015
Location: Frankfurt
danke für deine hilfe, evtl. können wir das mal per Telefon oder so klären? Gerne dann auch mit Support Rechnung?

Report message to a moderator

Re: gmx problem [message #138117 is a reply to message #138116] Tue, 09 January 2018 15:16 Go to previous messageGo to next message
toby1337 is currently offline  toby1337
Messages: 19
Registered: July 2015
Location: Frankfurt
das habe ich bereits gemacht, aber sobald ich eine andere domain für den eigenen server nehme, funktioniert das nicht mehr :/

Report message to a moderator

Re: gmx problem [message #138118 is a reply to message #138107] Tue, 09 January 2018 15:26 Go to previous messageGo to next message
freakinvibe is currently offline  freakinvibe
Messages: 593
Registered: April 2004
I am not from Kerio so I cannot give you any paid support. You can contact Kerio via their support.

Question: Do you have your own domain, like (mydomain.de), or do you just have a GMX account?

Dexion Services AG - IT Support Services in Basel, Switzerland
https://dexionag.ch

Report message to a moderator

Re: gmx problem [message #138119 is a reply to message #138118] Tue, 09 January 2018 15:31 Go to previous messageGo to next message
toby1337 is currently offline  toby1337
Messages: 19
Registered: July 2015
Location: Frankfurt
it is a gmx account name<_at_>gmx.de

Report message to a moderator

Re: gmx problem [message #138120 is a reply to message #138107] Tue, 09 January 2018 15:57 Go to previous messageGo to next message
freakinvibe is currently offline  freakinvibe
Messages: 593
Registered: April 2004
OK, so in that case you don't need to run Kerio server. You can just use your mail client (e.g. Outlook) or GMX Webmail directly to receive and send mails.

You should only run a mail server if you have your own domain and have your emails tied to your domain, like "myname<_at_>mydomain.de".

If you have a mail account with an email provider like GMX, Hotmail or Gmail, they are already running a mail server (in fact multiple mail servers) for you, so you don't need your own.

Dexion Services AG - IT Support Services in Basel, Switzerland
https://dexionag.ch

Report message to a moderator

Re: gmx problem [message #138122 is a reply to message #138120] Tue, 09 January 2018 16:23 Go to previous messageGo to next message
toby1337 is currently offline  toby1337
Messages: 19
Registered: July 2015
Location: Frankfurt
gmx have no exchange server, only the app. i like to use the kerio mailserver with all the goals for me.

and the only problem is: i cannot send mails to another gmx users... there is a option on the kerio mailserver: domain settings - forwarding - forwarding to.

Report message to a moderator

Re: gmx problem [message #138124 is a reply to message #138107] Tue, 09 January 2018 16:47 Go to previous messageGo to previous message
freakinvibe is currently offline  freakinvibe
Messages: 593
Registered: April 2004
Yes, but the workaround cannot authenticate to GMX. And GMX needs authentication.

BTW, Kerio is also not fully featured Exchange Server. What exactly are you missing when you use GMX as mail server? It has Calendar and Contacts as well.

You can use the app or you can use any mail client like Outlook, Thunderbird etc. You don't need Kerio for that.

Dexion Services AG - IT Support Services in Basel, Switzerland
https://dexionag.ch

Report message to a moderator

Previous Topic: Is Kerio capable to run over 350 users?
Next Topic: Empty PDF when sending email with Webmail
Goto Forum:
  

[ Syndicate this forum (XML) ] [ RSS ] [ PDF ]

Current Time: Thu Jun 01 10:37:31 CEST 2023

Total time taken to generate the page: 0.10743 seconds
.:: Contact :: Home :: Acceptable Use Policy ::.

Powered by: FUDforum 3.0.9.
Copyright ©2001-2022 FUDforum Bulletin Board Software