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Home » GFI User Forums » Kerio Connect » Accessing Orphaned Mail Folder
Accessing Orphaned Mail Folder [message #137769] Tue, 21 November 2017 21:48 Go to next message
fishtech is currently offline  fishtech
Messages: 611
Registered: September 2010
An employee, John, left the company a couple years ago. John's email account was left intact and John's replacement checked it from time to time.

A few weeks ago, John's account was deleted on the remote Open Directory server in error.

John's account disappeared from the Kerio Connect server, but his email folder remains intact there, within the Kerio Mail folder.

How best to reactivate Johns' account or give another user access to his folder?


Re: Accessing Orphaned Mail Folder [message #137770 is a reply to message #137769] Tue, 21 November 2017 22:42 Go to previous message
Kerio/GFI Brian is currently offline  Kerio/GFI Brian
Messages: 852
Registered: March 2004
Location: California
You can recreate the account as a local user. As long as the username is the same, it will link to the previous user's mail folder.

Brian Carmichael
Instructional Content Architect
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