|
|
| Re: Renewing License - "Find a Partner or Buy Online" [message #137262 is a reply to message #137260] |
Tue, 10 October 2017 22:43   |
Carly (GFI)
Messages: 51
Registered: September 2015
|
|
|
|
Hi fishtech - GFI has moved Kerio products to a two tier sales model so we no longer sell online and that shift may have been why the reminder emails didn't get to you. You can find a partner with the locator tool on that page and they will be more than happy to help you get your license renewed ASAP.
|
|
|
|
|
|
|
|
|
|
|
|
| Re: Renewing License - "Find a Partner or Buy Online" [message #137317 is a reply to message #137310] |
Thu, 12 October 2017 17:10 |
j.a.duke
Messages: 239
Registered: October 2006
|
|
|
|
MacLab wrote on Thu, 12 October 2017 09:24The partner process is simple. Just locate one and contact.
I, like many here, was a Kerio partner. I had a few clients running Connect and all was well.
I don't meet the reseller requirements of, in this case, Lifeboat. This is because of the way that I've been doing business-not reselling but simply purchasing the Kerio licenses for my customers using their credit card for payment. They were receiving the partner discount, but it also meant that I wasn't purchasing, marking up, and then selling (and needing to collect state sales taxes) on the licenses. So, I never acquired a resale license-apparently a requirement for working with Lifeboat.
I ensured that my client understood that they needed to remit the sales tax themselves, since they needed to do so for almost all of their online purchases, until recently when Amazon and others started to charge tax.
So, not all of the old partners are onboard, and there is one in my local are who, with the acquisition, just closed up shop. And, I did have to push the partner with whom I worked to get everything finalized with Lifeboat for themselves.
In the end, a lot more work for me and a greater cost to my client. Not a win in my book.
Cheers,
Jon
|
|
|
|
|
|
| Re: Renewing License - "Find a Partner or Buy Online" [message #137328 is a reply to message #137260] |
Fri, 13 October 2017 02:14 |
blturner
Messages: 18
Registered: July 2010
|
|
|
|
The words "Buy Online" should be taken off of that page. I found no place to buy online on that page or anywhere.
Like many here I tell my customers where to buy what I want them to buy. I bill them by the hour to do this. My fiduciary responsibility is to my customer. If I buy it and mark it up I have a different set of responsibilities. I would not charge them if a flaw in the product took an hour of my time. I also would not charge them for returns or warranty work. I would have to hope that the markup was enough to cover this. It is a different business model.
I will not tell them to buy from my local competitor. But there are none, so that is not an issue.
At the moment I can't find anywhere to buy it. GFI has effectively discontinued the product.
I have applied to be a partner, but I am not sure I want to be one. I only have 4 to 8 customers that I might ever recommend Kerio to.
When I get some time I will go through the find a partner process.  Who do I bill that time to?
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Members
Search
Help
Register
Login
Home
