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dav_fldListHandler.cpp: Cannot access folder '#public@domain' [message #133385]

Sun, 18 December 2016 17:14

Troete2000
Messages: 2
Registered: February 2013

Hi,

I've a new problem with one mailbox in version 9.2.1 (but was the same in older versions says the log)

Error file says:

[18/Dec/2016 15:51:49] dav_fldListHandler.cpp: Cannot access folder '#public@(here stands the domain)'

Webmail Login for the user:

Server failure: Root folder "#public@'domain' " cannot be listed, but you can reac the mailbox by "clicking" ok, all mails are ok

New setup of Outlook (2016)does not sync, debug.txt from KOFF says:

[18/12/2016 16:30:39.333](5192){err}{scp-worker} In SCProvider\Worker_contents.cpp:162 (SyncRequestFolderContent::processSyncFolderContent)
[#725] (F965)                                    Exception of class HResultException: SCProvider\Worker_contents.cpp(110), SyncRequestFolderContent::processSyncFolderContent:
                                                 0x80042008 KOFF_E_FOLDER_CYCLE: Folder exists on one side only even after synchronization!
                                                 Failed in contents of folder mailbox@domain/880f33c2-4bff-4e51-b2ec-61674d9dd34a

[18/12/2016 16:30:39.334](5192){err}{scp-worker} In SCProvider\Worker_hierarchy.cpp:202 (SyncRequestHierarchy::processSyncHierarchy)
[#726] (F965)                                    Exception of class HResultException: SCProvider\Worker_hierarchy.cpp(158), SyncRequestHierarchy::processSyncHierarchy:
                                                 0x80004004 E_ABORT: Some of descendants have failed!
                                                 Failed in hierarchy of store "mailbox@domain" (410d163c-19b8-48c7-996a-3385dab9a1f2)

[18/12/2016 16:30:39.334](5192){err}{scp-worker} In SCProvider\Worker_hierarchy.cpp:278 (SyncRequestHierarchy::processSyncHierarchy)
[#727] (F965)                                    Error in sync hierarchy repeated 10 times - no more attempts!

Deleting the ".journal" in the mailbox-folder for the user brings noch changes.

Does anybody have an idea what to do?

Best regards and have a nice one,

Troete2k

[Updated on: Sun, 18 December 2016 17:27]

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