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Kerio became slow with 10 users [message #131976]

Mon, 26 September 2016 12:06

arodella
Messages: 15
Registered: July 2016
Location: Italy

Hello everyone,

I noticed that Kerio MailServer became slower and slower during past weeks, with Outlook I need to wait 2 minutes to download 5 messages from the server. The only change happened in the past weeks is the addition of 2 user accounts so now we have 10 accounts working on the Kerio.

What are the solutions to prevent this slow situation?

the machine that runs kerio is a
Mac Mini Late 2014 i5 with 16GB ram and 1TB hdd.

thanks in advance,

Antony

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Re: Kerio became slow with 10 users [message #131980 is a reply to message #131976]

Mon, 26 September 2016 14:15

Maerad
Messages: 275
Registered: August 2013

Is there a antivirus active? Is it also slow, if you use the web interface?

The KOFF stores a local cache for all mails (from outlook). So if your local hdd is slow, so will be outlook. Also if the antivirus scans the cache folder, it slows down extremely.

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Re: Kerio became slow with 10 users [message #131984 is a reply to message #131980]

Mon, 26 September 2016 15:10

arodella
Messages: 15
Registered: July 2016
Location: Italy

Maerad wrote on Mon, 26 September 2016 14:15

Is there a antivirus active? Is it also slow, if you use the web interface?

The KOFF stores a local cache for all mails (from outlook). So if your local hdd is slow, so will be outlook. Also if the antivirus scans the cache folder, it slows down extremely.

Where is located the koff cache folder?

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