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Home » GFI User Forums » Kerio Connect » PSA: If you use Internet Explorer don't upgrade to 9.1.1
dialog-warning.png  PSA: If you use Internet Explorer don't upgrade to 9.1.1 [message #131775] Tue, 13 September 2016 15:12 Go to next message
reverent is currently offline  reverent
Messages: 32
Registered: August 2012
There is a known issue with 9.1.1 and IE11 using Kerio Connect Client that makes it very difficult for users to keep a newly opened email in the foreground. Immediately after double-clicking and opening an email, that new window will be pushed to the background as the Kerio Connect Client forces itself to the foreground. Support says no ETA on a fix but they are hoping for 9.2. Their work around is to use Firefox or Chrome. For those of us where that isn't possible due to internal policies, I really wish someone would have posted something like this on the forums so I would have held off on upgrading.

We are researching downgrade possibilities as our "work around", as not only are they not sure with 9.2 will be released, but they cant be sure it will fix our problem.

We thought waiting a month and watching the forums would be enough, but moving forward we will go to and test out each new version before we upgrade.

Re: PSA: If you use Internet Explorer don't upgrade to 9.1.1 [message #132037 is a reply to message #131775] Wed, 28 September 2016 23:30 Go to previous message
afisher is currently offline  afisher
Messages: 26
Registered: April 2011
I have this problem too. I work in a state institution that has not updated their internal websites since IE6 and has no plans too. It can be very frustrating for users to switch between browsers for different tasks.

I do appreciate progress in technology but maybe Kerio should have stopped supporting IE11 when Microsoft did and not years in advance.
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