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How to delete user files from a deleted user [message #131158]

Tue, 02 August 2016 19:10

etieseler is currently offline

etieseler
Messages: 97
Registered: April 2008

Hello All, we had a user that we deleted from the Admin Interface, but we accidentally selected to keep the users files when we meant to delete them. How do I now go back and clear that up? I know we could probably delete the files from the Data Store but I imagine this might lead to other issues. What is the proper procedure to remove a deleted users' files.

Thanks in advance, Eduard Tieseler

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Re: How to delete user files from a deleted user [message #131159 is a reply to message #131158]

Tue, 02 August 2016 19:19

Bud Durland is currently offline

Bud Durland
Messages: 586
Registered: December 2013
Location: Plattsburgh, NY

In this case, you are safe to remove the user folder from the mail store.

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Re: How to delete user files from a deleted user [message #131160 is a reply to message #131158]

Tue, 02 August 2016 19:19

Kerio/GFI Brian is currently offline

Kerio/GFI Brian
Messages: 852
Registered: March 2004
Location: California

You could re-add the user, then again delete the user.

Brian Carmichael
Instructional Content Architect

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Re: How to delete user files from a deleted user [message #131162 is a reply to message #131160]

Tue, 02 August 2016 19:29

etieseler is currently offline

etieseler
Messages: 97
Registered: April 2008

Thank you all for the quick response. We re-created the user then removed them and it worked like a charm.

Thanks again!

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