| Re: Reminders appearing on other users' devices [message #130370 is a reply to message #130301] |
Wed, 15 June 2016 11:59   |
Tenglund
Messages: 10
Registered: December 2014
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It's been a while now, and after digging deep to find what's happening i've noticed a problem that seems "default":
I've removed all the "event alerts" from all affected devices and calendars, reinstalled all the account which seems to have stopped the invites showing up all over.
But, one problem is still around, and i have the same at our own installations. If i check the Calendar app, go to Inbox and the Replied section, i see all replies/invites from the users which i share calendars with. This at events i have nothing to do with. As i see this issue at several installs, it must be a Kerio Connect issue?
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| Re: Reminders appearing on other users' devices [message #130408 is a reply to message #129585] |
Thu, 16 June 2016 14:45 |
Maerad
Messages: 275
Registered: August 2013
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vedder9 wrote on Wed, 11 May 2016 21:07
In fact, on the phones themselves, no one is sharing calendars. Within Kerio's user web portal we have each person's calendar set so that everyone in the agency is a reader of their calendar. We do also have a master account that is a delegate of every employee's calendar because we needed to allow for changes on everyone's calendars on a fairly regular basis.
I would suspect this to be the problem. CalDAV/ActiveSync and Outlook/Apple Mail work completely different. If every user has a reading access to the calendar, he also "reads" the reminders of the entry's.
Example: If you share a calendar with another user, the user has actively add the calendar to his outlook, so he can see the entries. If you use CalDAV or Active Sync the sync settings (webmail > user > options or something like that) enable you to set the synced calendars for active sync and caldav separately. If the calendar is active, it will be synced with the mobile device and here comes the problem.
Depending on the OS or Mail App, every damn system does it a bit different. If an iOS device finds the calendars with caldav, it will bring up all notices it can find (and/or depending the config).
Also it depends on the OS or Mail App, to hide "Private" entry's like it's possible in outlook. But if you share the calendar it's basically "see my stuff and have fun with it". The Outlook private function is not really private or secured. It's just meant to hide the private stuff a bit, but it can be a mess, if the program you use ignores the outlook private thing.
The whole usage of the calendar is a bit messed up IMHO. Keep the private calendars private, also from a data security point of view. If they need a company wide calendar, there's something like public folders to do it right. We do that too - if we have a appointment, we invite other ppl to it and they respond if it's ok or not (private calendar). If the appointment is fine, we copy the entry over to the public calendar, so everyone sees there's something going on.
Yes, it's a bit more work for the user, but if you give a user read access to his private calendar, how does the server know, that you don't trust him fully and disable some functions?
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| Re: Reminders appearing on other users' devices [message #130725 is a reply to message #130408] |
Wed, 06 July 2016 18:03 |
vedder9
Messages: 14
Registered: October 2015
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One recent discovery that I thought I'd mention. I'm curious if others are seeing the same thing now that we've noticed it.
First, the events are in fact on their work calendar that is shared amongst the agency. Thankfully, that rules out my concern that it was pulling from personal G-mail, iCloud, etc. accounts.
What we noticed after having people send me screenshots is that every single reminder that goes out is using a location other than one of the company resources setup in Kerio. Typically they either have an actual address or some other location like "Some Coffee Shop".
Anyone else seeing this or are you all seeing random events with or without external locations?
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| Re: Reminders appearing on other users' devices [message #136750 is a reply to message #130725] |
Fri, 15 September 2017 10:46 |
apfelpom
Messages: 1
Registered: December 2014
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vedder9 wrote on Wed, 06 July 2016 18:03
Anyone else seeing this or are you all seeing random events with or without external locations?
This thread is more than one year old and we have the same problem with events containing an external location. Users who are not invited but have the right to read the calendar with the event in question are receiving the event notifications, even if the calendar settings are set to ignore events. Any new insights concerning this bug?
We are using Kerio Connect 9.2.4, Calendar.app on macOS 10.12.6 setup as CalDAV.
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