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Home » GFI User Forums » Kerio Connect » Statistics Button > Error / no Data
Statistics Button > Error / no Data [message #130101] Wed, 01 June 2016 15:09 Go to next message
Maerad is currently offline  Maerad
Messages: 275
Registered: August 2013
Well, I already searched the forum and asked the google kraken - no answer to my problem.

In the admin system under Status there is a point "Statistics". That one worked till 9.0.2, stopped working with 9.0.3 and I decided to wait for a new update I installed yesterday to see if the error goes away. Right now running 9.0.4 SP1.

See the attachment for the error.

I also enabled the debug logs (different ones), but the only thing thing I saw was, that json called the statistics page in 0.000 sec. - no error or other msg/log that could give another hint, what's wrong.

Any idea how to get it running again? Nothing too important and if the statistics are gone after it, not really a problem. But I would like to see the data again. Oh, and I didn't change anything else on the server or made some special adjustments. Everything is stock.

Thanks so far!
Re: Statistics Button > Error / no Data [message #130105 is a reply to message #130101] Wed, 01 June 2016 15:24 Go to previous messageGo to next message
Pavel Dobry (Kerio) is currently offline  Pavel Dobry (Kerio)
Messages: 2057
Registered: October 2003
Location: Czech Republic
Can you give us any clue what operating system is on the server? Thank you.

Re: Statistics Button > Error / no Data [message #130106 is a reply to message #130105] Wed, 01 June 2016 15:34 Go to previous messageGo to next message
Maerad is currently offline  Maerad
Messages: 275
Registered: August 2013
Pavel Dobry (Kerio) wrote on Wed, 01 June 2016 15:24
Can you give us any clue what operating system is on the server? Thank you.


And here I had the impression I already gave all informations ... need another coffee I guess Smile

Kerio runs on a Windows Server 2012 x64, no antivirus, Windows Firewall active.
No other errors in the Event log Smile
Re: Statistics Button > Error / no Data [message #130200 is a reply to message #130101] Tue, 07 June 2016 12:54 Go to previous messageGo to next message
Maerad is currently offline  Maerad
Messages: 275
Registered: August 2013
No ideas?
Re: Statistics Button > Error / no Data [message #130210 is a reply to message #130101] Tue, 07 June 2016 18:54 Go to previous messageGo to next message
hello is currently offline  hello
Messages: 57
Registered: March 2008
@Maerad: It's your ad blocker...I use UB Origin and it blocks the Stats page - I had to allow it.
Re: Statistics Button > Error / no Data [message #131149 is a reply to message #130101] Tue, 02 August 2016 12:39 Go to previous message
taenzerme is currently offline  taenzerme
Messages: 21
Registered: February 2014
Location: Germany
Just wanted to drop a quick THANK YOU. That was it!
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