GFI Forums: Kerio Connect » Outlook 2016, IMAP connection, folder name with "/" forward slash

Home » GFI User Forums » Kerio Connect » Outlook 2016, IMAP connection, folder name with "/" forward slash

Show: Today's Messages :: Show Polls :: Message Navigator
E-mail to friend

Outlook 2016, IMAP connection, folder name with "/" forward slash [message #129959]

Tue, 24 May 2016 17:35

modezeroltd
Messages: 13
Registered: September 2010

I have a client using IMAP to connect from Outlook 2016. When a folder is created with a forward slash in its title, e.g.

This/That

it is synchronised up to the server as two folders,

This
- That

prompting various synchronisation error messages.

We have worked around this by renaming those folders to remove the slash. Is this a known problem? I couldn't find it in my brief search of the forums.

Report message to a moderator

Re: Outlook 2016, IMAP connection, folder name with "/" forward slash [message #129963 is a reply to message #129959]

Tue, 24 May 2016 18:15

Bud Durland
Messages: 586
Registered: December 2013
Location: Plattsburgh, NY

My guess is that the mail server OS is intercepting the "/" as a folder delimiter. When the Kerio service issues a 'make folder' command, this is seen as a parent & child pair.

Report message to a moderator

Re: Outlook 2016, IMAP connection, folder name with "/" forward slash [message #129965 is a reply to message #129963]

Tue, 24 May 2016 18:22

Pavel Dobry (Kerio) is currently offline

Pavel Dobry (Kerio)
Messages: 2057
Registered: October 2003
Location: Czech Republic

Well, this seems to an IMAP feature. Kerio Connect announces "/" as a folder delimiter:

a NAMESPACE
* NAMESPACE (("" "/")) NIL (("Public Folders/" "/"))
a OK NAMESPACE command completed

So unless IMAP clients encodes this character in a different way, it is used as a folder hierarchy delimiter.

Knowledge Base: http://manuals.gfi.com/en/kerio/home/Content/Home.htm.

Report message to a moderator

Re: Outlook 2016, IMAP connection, folder name with "/" forward slash [message #129967 is a reply to message #129963]

Tue, 24 May 2016 18:23

Carsten Maas (Kerio) is currently offline

Carsten Maas (Kerio)
Messages: 220
Registered: September 2011

Special characters like spaces, / and others should be avoided in general, when working with IT environment.

Only possible exception: passwords

Carsten Maas
Senior Technical Marketing Engineer
Kerio Technologies

Kerio Deutschland youtube Channel
http://www.youtube.com/KerioDeutschland

Report message to a moderator

Previous Topic:	Calendar sharing for call center
Next Topic:	auth problems after Mac update to 10.11.4/5

Goto Forum:

-=] Back to Top [=-

[ Syndicate this forum (XML) ] [

] [

]

Current Time: Mon Mar 20 19:17:08 CET 2023

Total time taken to generate the page: 0.02364 seconds