Slow access on Kerio Web Interface [message #127302] |
Wed, 20 January 2016 15:27  |
chriskyriakides
Messages: 4 Registered: September 2014 Location: cyprus
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Hi,
We upgraded Kerio from version 8.5 to version 9.01 one month ago.
Suddenly we noticed that when trying to access kerio web interface it takes forever.
We did some tests and some troubleshooting and we 've noticed that there are a couple of elements
that are slowing the request to kerio connect page.
Our server is in our lan and we are using gigabit connections.I have replaced the cable and the
switch but nothing changed
I am attaching a screenshot also.
Did anyone suffered this delay ?
When we were using version 8.5 there was no problem, everything was working really fast..
Due to the size limitation i cant post the whole screen, only the inspect element window from chrome..
The situation becomes even worst when trying to open an email or browsing through the inbox.Clicking
or selecting one email can take up to 15 seconds.
Any help would be really appreciated,
Chris Kyriakides
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Re: Slow access on Kerio Web Interface [message #127336 is a reply to message #127319] |
Thu, 21 January 2016 11:44   |
chriskyriakides
Messages: 4 Registered: September 2014 Location: cyprus
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Hi,
I know its very strange.
The server its a DL380 G7 - cpu E5645 with 32GB of ram - Its a dedicated kerio mailserver - As i wrote before this behaviour started after installing kerio connect v.9.01 - Before i was using v8.5 and we were extremely happy with the performance of the server.You are more than welcome to test the server anytime
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Re: Slow access on Kerio Web Interface [message #127579 is a reply to message #127336] |
Mon, 01 February 2016 19:10   |
rigo
Messages: 51 Registered: May 2008
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yes second the motion--s l o w . . . not sure what you guys did but got a test server and the takes close to 6-7 seconds to login to client vs 8.5 it used to just pop! guess 9.02 will be released sooner than later, and hopefully with this issue fixed
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Re: Slow access on Kerio Web Interface [message #127583 is a reply to message #127580] |
Mon, 01 February 2016 21:16  |
rigo
Messages: 51 Registered: May 2008
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Brian, you are a the MAN bro--wow thanks for nailing that one--right on, BAM fast again 
Tkx
Brian Carmichael (Kerio) wrote on Mon, 01 February 2016 12:25In the advanced options under the miscellaneous tab, there is an option to log hostnames for incoming connections. Make sure this box is unchecked.
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