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MailBox migration [message #126729]

Tue, 29 December 2015 11:45

alex12345
Messages: 6
Registered: December 2015
Location: Rus

Hello to everyone.
Does anyone know how to resolve the next error?
When I copy whole content of folder for mailbox from old Kerio Connect Server to new Kerio Connect server I enter through Web Interface. System cannot open mailbox. Further I reindex this mailbox and after that I am able to open this mailbox through Web Interface. Everything looks good BUT everytime when I open mailbox warning message appears with description like "SERVER ERROR: Root folder '' cannot be listed". I close this warning and it does not affect to further work. What should I do to stop this error message which appears every time for migrated users. Thanks.

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Re: MailBox migration [message #126779 is a reply to message #126729]

Thu, 31 December 2015 03:51

My IT Indy
Messages: 223
Registered: October 2004
Location: indianapolis

You need to migrate with something like imapsync or migrationwhiz. Both use IMAP to move email and work very well.

-
My IT Indy
Kerio Certified Reseller and Hosted Provider
http://www.myitindy.com

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Re: MailBox migration [message #127129 is a reply to message #126779]

Wed, 13 January 2016 13:22

alex12345
Messages: 6
Registered: December 2015
Location: Rus

Hello,
As I understood this tools are not free software.
Could you please tell, is there any way without cost investments?

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Re: MailBox migration [message #127145 is a reply to message #127129]

Wed, 13 January 2016 23:46

Bud Durland
Messages: 586
Registered: December 2013
Location: Plattsburgh, NY

If the Host machine is running Linux, you may need to reset the owner of the store directory. or you could use KMS recover to restore a single user's mailbox.

[Updated on: Wed, 13 January 2016 23:47]

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Re: MailBox migration [message #127146 is a reply to message #127145]

Thu, 14 January 2016 07:25

alex12345
Messages: 6
Registered: December 2015
Location: Rus

Thank you, Bud.
All machines are Windows. Also problem exists with transfering Kerio Connect Server from one AD Forest to another. Now I found only Kerio IMAP Migration Tool which I realise is not compatible for this purpose. Maybe anyone can hint how to make it. I would be very thankful.

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