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Home » GFI User Forums » Kerio Connect » Insurance replacement phone will not connect to Kerio to restore (Kerio USB restore)
Insurance replacement phone will not connect to Kerio to restore [message #125137] Wed, 21 October 2015 13:32 Go to next message
smiffie is currently offline  smiffie
Messages: 1
Registered: October 2015
Hi

Just received insurance replacement phone (Samsung Galaxy S4).

Backed up to Kerio prior to replacement.

Now on trying to connect to restore, the connection is failing. Computer is same as previously backed up and synced to so not restricted.

Phone is set to 'media device' on attempted connection.

Has anyone else experienced / resolved?

Thank you for any help....

Smile

[Updated on: Wed, 21 October 2015 13:32]

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Re: Insurance replacement phone will not connect to Kerio to restore [message #125139 is a reply to message #125137] Wed, 21 October 2015 13:42 Go to previous message
Pavel Dobry (Kerio) is currently offline  Pavel Dobry (Kerio)
Messages: 2057
Registered: October 2003
Location: Czech Republic
Can you explain what "Backed up to Kerio" means?? Do you mean Exchange ActiveSync synchronization?

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