| Mac Outlook 2011 Not working after 8.5.2 Update [message #123719] |
Tue, 25 August 2015 18:49  |
gpubit
Messages: 5
Registered: May 2008
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We just updated Kerio Connect to 8.5.2 Last night and today all of our users that are still running Outlook 2011 are no longer receiving emails without manually hitting Send / Receive All button. We can't even add an automated receive check to provide a temporary fix to the problem since it is setup as an Exchange account. Downgrading back to 8.5.1 now.. We did install Outlook 2016 and it worked great.. But unfortunately we are not ready to upgrade everyone to the new office. Anyone have a fix for Outlook 2011 Exchange push / active syncing with 8.5.2
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| Re: Mac Outlook 2011 Not working after 8.5.2 Update [message #123721 is a reply to message #123719] |
Tue, 25 August 2015 19:21  |
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sfpete
Messages: 102
Registered: June 2007
Location: San Francisco, CA
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Same here.
We are indeed seeing the same issue on the first KC server we upgraded to 8.5.2.
No Outlook 2011 clients would auto-check... only getting new messages after an application restart.
We quickly rolled that one back a version and it began working again.
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| Re: Mac Outlook 2011 Not working after 8.5.2 Update [message #123758 is a reply to message #123756] |
Thu, 27 August 2015 13:30 |
Erwin036
Messages: 9
Registered: November 2013
Location: ALMERE
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Great to hear that de team is working on it to solve the sync problem for Outlook 2011 clients.
The calendar sync between different users in working good now in 8.5.2 i hope after the patch it still is.
Also i'v got the feeling that the auto sync ( exchange) had some troubles in 8.5.1 also.
Regards
Erwin
Netherlands
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| Re: Mac Outlook 2011 Not working after 8.5.2 Update [message #123769 is a reply to message #123768] |
Thu, 27 August 2015 17:43 |
McIrish
Messages: 256
Registered: October 2011
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So, this must only be an issue for Mac Servers running 8.5.2. That makes me think that a Windows or Linux server running 8.5.2 won't have this problem? We need clarification. I can't take the risk of installing it on our Windows server if it has this problem. 50% of our company would want to kill me.
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| Re: Mac Outlook 2011 Not working after 8.5.2 Update [message #123785 is a reply to message #123776] |
Fri, 28 August 2015 12:08 |
Jef Leroy
Messages: 16
Registered: August 2015
Location: Strasbourg, France
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You say :
These products have been released on "as is" basis. Kerio Technologies cannot be held responsible for loss of data or any damage resulting from using these products.
It's impossible for us to use in this terms the patch ... Could you tell us when the official patch come ?
Thanks
Jef
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