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Teamviewer blocked by Kerio Firewall [message #120103]

Wed, 18 March 2015 08:16

russel
Messages: 1
Registered: March 2015

Hi Guys,

Please help me to find out the problem,some times when i need to connect my clients computer via teamviewer kerio blocking all internet connection and i am loosing my internet connection ,so i have to reboot my modem for internet comes back,i checked traffic rules and it seems working properly but i am not sure where i did mistake ,and it is some times happening and some time i can connect perfect.

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Re: Teamviewer blocked by Kerio Firewall [message #120126 is a reply to message #120103]

Thu, 19 March 2015 02:23

Jonas Rodrigues (Kerio) is currently offline

Jonas Rodrigues (Kerio)
Messages: 238
Registered: January 2013
Location: Sydney

Hello Russel,

I'm afraid that the problem isn't Kerio Control. By what you are saying the problem is your modem instead.

All the best,

Jonas

Kerio Technical Support
Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com

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Re: Teamviewer blocked by Kerio Firewall [message #120506 is a reply to message #120103]

Tue, 07 April 2015 10:01

GMarciales
Messages: 8
Registered: April 2015
Location: Pullman / WA / USA

Hi.
I saw exactly the same problem a few time ago, in that environment my client have metro ethernet, I talked with support of the ISP and they fixed the problem.

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Re: Teamviewer blocked by Kerio Firewall [message #120507 is a reply to message #120103]

Tue, 07 April 2015 10:03

GMarciales
Messages: 8
Registered: April 2015
Location: Pullman / WA / USA

Hi.
I saw exactly the same problem a few time ago, in that environment my client have metro ethernet, I talked with support of the ISP and they fixed the problem.

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