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Home » GFI User Forums » Kerio Connect » Sophos AV not restarting after def. update (Kerio 8.2.3 Sophos AV)
Sophos AV not restarting after def. update [message #112403] Wed, 09 April 2014 11:51 Go to next message
coolknight8888 is currently offline  coolknight8888
Messages: 23
Registered: November 2012
Hi all,
I am having an issue here with the build in Sophos AV not restarting after a virus def. update.
Then I need to disable the build in Sophos AV, then enable it again and it will work again until the next update, or maybe failure to update the virus definitions.
Anyone know how to fix this problem?
Thx for your help!
Re: Sophos AV not restarting after def. update [message #112405 is a reply to message #112403] Wed, 09 April 2014 12:08 Go to previous message
Neil Whiteside (Kerio) is currently offline  Neil Whiteside (Kerio)
Messages: 318
Registered: September 2013
Location: UK

Hello Coolknight8888,

This KnowledgeBase article should help:

http://kb.kerio.com/1285

If it still gives you problems, I'd recommend that you raise a support ticket.

Best regards,

Neil.


Knowledge Base: http://kb.kerio.com/.
Looking for technical support? http://www.kerio.com/support
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