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Home » GFI User Forums » Kerio Connect » KOFF and iTunes trouble (iTunes causing Outlook to freeze)
KOFF and iTunes trouble [message #112088] Fri, 28 March 2014 15:57
BudDurland is currently offline  BudDurland
Messages: 104
Registered: July 2005
Location: Plattsburgh, NY

We've observed that when iTunes is installed on a machine using the off-line connection (ver 8.2.1), user's Outlook will randomly go into a 'not responding' state. We disabled the iTunes related plug-ins to Outlook, with no joy. Uninstalling iTunes (and ripping out all vestiges), or re-formatting & re-installing the OS seems to clear the problem. This happens on both Windows XP and Winows 7 Pro. We pulled our hair out for weeks trying to track down this issue.

Has anyone else observed this, or better yet, have any suggestions?

Good is better than evil because it's nicer
--Mammy Yokum
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