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Home » GFI User Forums » Kerio Connect » Outlook attachments (Older attachments in Outlook don't appear)
Outlook attachments [message #108926] Thu, 05 December 2013 09:06 Go to next message
Soporte Reyser is currently offline  Soporte Reyser
Messages: 2
Registered: December 2013
Location: Barcelona
We are using Kerio Connect 8.0. In Outlook the attachments older than 6 months don't appear, but they are available in the web server via webmail.

Can it be that there is something misconfigured?

Thanks
Re: Outlook attachments [message #108940 is a reply to message #108926] Thu, 05 December 2013 14:54 Go to previous messageGo to next message
Machete
Messages: 187
Registered: February 2012
Location: United States
I know that something changed in v8 that KOC doesn't download the attachments older than 6 months until opened - I can't seem to find anything about it in the Knowledge Base, but I do recall seeing it somewhere in Release Notes.
Re: Outlook attachments [message #108948 is a reply to message #108926] Thu, 05 December 2013 18:45 Go to previous messageGo to next message
MarkK is currently offline  MarkK
Messages: 342
Registered: April 2007
The change happened in one of the later 7.x versions of KOFF. Attachments older than 6 months are not automatically downloaded to the user's local cache, but are stored only on the server. I have not played with this, but I was under the impression that if you opened an older email with an attachment on the server, Outlook would go retrieve it.
Re: Outlook attachments [message #108989 is a reply to message #108926] Mon, 09 December 2013 11:36 Go to previous message
Soporte Reyser is currently offline  Soporte Reyser
Messages: 2
Registered: December 2013
Location: Barcelona
Outlook wouldn't go retrieve it. Is there any way to force the Outlook to download this message?
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