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Home » GFI User Forums » Kerio Connect » iOS7 multiple CalDav Error with public calendars
iOS7 multiple CalDav Error with public calendars [message #106856] Tue, 01 October 2013 10:54 Go to next message
rickblackdog is currently offline  rickblackdog
Messages: 28
Registered: August 2009
Seeing this error on 8.1.2 and 8.1.3 on OSX server on mountain lion 10.8.5.

(deleted user name for security)
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Re: iOS7 multiple CalDav Error with public calendars [message #106860 is a reply to message #106856] Tue, 01 October 2013 11:00 Go to previous messageGo to next message
vtripp is currently offline  vtripp
Messages: 616
Registered: September 2009
Location: Cambridge
Hi Rick,

Have you checked in Settings->General->Profiles? Have a look in there and see if there is a profile already configured? Also check in Settings->Mail, Contacts and Calendars to see if there is an account already set up in there as well.

All the best,
Vicky
Re: iOS7 multiple CalDav Error with public calendars [message #106861 is a reply to message #106860] Tue, 01 October 2013 11:13 Go to previous messageGo to next message
rickblackdog is currently offline  rickblackdog
Messages: 28
Registered: August 2009
Hi, yeah 100% certain there are no accounts already setup. Have tested it on two different servers with completely clear phone setups. Seems to be a kerio bug? Have tried using the 'select folders to sync' but it doesn't let me past that folder selection screen - perhaps that's only for exchange active sync users. We don't use it.
Re: iOS7 multiple CalDav Error with public calendars [message #106865 is a reply to message #106861] Tue, 01 October 2013 12:43 Go to previous messageGo to next message
vtripp is currently offline  vtripp
Messages: 616
Registered: September 2009
Location: Cambridge
Hi Rick,

Check in the Kerio Connect WebAdmin->Accounts->Users->[right click]->Mobile Devices and check if there are any other mobile devices hooked up to the account. You could try removing these and see if this helps.

All the best,
Vicky
Re: iOS7 multiple CalDav Error with public calendars [message #106867 is a reply to message #106865] Tue, 01 October 2013 12:53 Go to previous messageGo to next message
rickblackdog is currently offline  rickblackdog
Messages: 28
Registered: August 2009
Thanks - I just tried that, removed the mobile devices and tried to set them up fresh, but still the same error.
Re: iOS7 multiple CalDav Error with public calendars [message #106868 is a reply to message #106867] Tue, 01 October 2013 13:01 Go to previous messageGo to next message
vtripp is currently offline  vtripp
Messages: 616
Registered: September 2009
Location: Cambridge
Hi Rick,

OK, this sounds a problem that would benefit from being opened in a support ticket. As we would do some debugging and further troubleshooting. If you are willing to do this please go to the following link and raise a support ticket:

http://www.kerio.com/support

Or maybe one of our other forum users will answer you after having a similar issue but I have not had anyone else report this issue yet and it could be an issue with iOS7. Have you tried connecting to this with an iOS6 device at all?

All the best,
Vicky
Re: iOS7 multiple CalDav Error with public calendars [message #106869 is a reply to message #106868] Tue, 01 October 2013 13:08 Go to previous messageGo to next message
rickblackdog is currently offline  rickblackdog
Messages: 28
Registered: August 2009
Thanks, I will go ahead and submit a bug report. Both these client offices were using a lot of iOS devices to connect to public folders on iOS6 under 8.1.2 & 8.1.3 without seeing this issue.
Re: iOS7 multiple CalDav Error with public calendars [message #106870 is a reply to message #106869] Tue, 01 October 2013 13:10 Go to previous messageGo to next message
rickblackdog is currently offline  rickblackdog
Messages: 28
Registered: August 2009
One last note, the issue is only apparent when you remove and re-add the profile on iOS7. If you upgrade from iOS6 without making changes, there are no issues.
Re: iOS7 multiple CalDav Error with public calendars [message #106882 is a reply to message #106870] Tue, 01 October 2013 16:21 Go to previous message
Carsten Maas (Kerio) is currently offline  Carsten Maas (Kerio)
Messages: 220
Registered: September 2011
Dear all,

this is an issue with the combination of iOS7 and Kerio Connect and the creation of the profile, which will install to auto-configure your device.

Apple has changed in iOS7 the procedure, how those accounts need to be created, using profiles.

The procedure is fixed in Kerio Connect 8.2, which is expected to be released within this month.

Meanwhile, you have to manually add the accounts (IMAP, CardDAV, CalDAV) to your devices or use EAS instead.



Carsten Maas
Senior Technical Marketing Engineer
Kerio Technologies

Kerio Deutschland youtube Channel
http://www.youtube.com/KerioDeutschland

[Updated on: Tue, 01 October 2013 16:22]

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