| Blank emails on my Sony Xperia Z Ultra [message #106751] |
Fri, 27 September 2013 02:14  |
asifanwar
Messages: 2
Registered: December 2012
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Hello all.
I have recently moved from a Samsung Galaxy Note II mobile phone to the new Sony Xperia Z Ultra (rather large!) phone and now having issues with ActiveSync. The account can connect fine, and lists the messages fine but when I open a message up, the BODY is blank. Sender, subject and all other data is fine. Just a blank body.
A bit of googling shows that this issue is floating around the Net for other folks with other mail servers and the problem is related to the "HTML body size", with some servers being able to set this and some clients misbehaving. AFAIK, there is no such setting in Kerio and there is supposed to be a workaround built in for the seemingly misbehaving Sony client?
See here for some info:
hxxp://talk.sonymobile.com/t5/Xperia-S-SL-acro-S/Can-t-read- Exchange-mail-body-after-6-0-a-3-73-update/td-p/155919/page/ 3
Well I cant seem to get any joy out of this at all. The "unsupported client" flag on Kerio has been turned both ways to no avail. Right now I am having to ActiveSync my contacts and calendar and IMAP the mail (which works fine), but that is horrible.
Anybody else got this and anyone know what to do about it?
Thanks,
Asif
Kerio: 8.1.3 build 1711 (running on Windows Server 2008 R2)
Client: Sony Xperia Z Ultra running Android 4.2.2, ROM 14.1.B.1.532 (is latest)
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