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Home » GFI User Forums » Kerio Connect » Kerio Connect 8.0.1 Reindex Mailbox (Reindex Mailbox Automatically)
search_button_green_16.png  Kerio Connect 8.0.1 Reindex Mailbox [message #105543] Fri, 16 August 2013 06:06 Go to next message
JJJCR is currently offline  JJJCR
Messages: 85
Registered: April 2012
Location: phil
hi gurus, is there a settings in Kerio Connect 8.0.1 to automatically reindex mailboxes of some users or either all user mailboxes?

My Kerio is running in SUSE Linux.

For whatever reason, my mailbox and some mailboxes of other users always has a corrupted folders.

I tried to manually reindex the mailbox weekly or either 3 times per week.

But sometimes, with uncertain workload. I'm not able to do it manually.

So is there a setting to do the Re Indexing of Mailbox automatically, let's say every 8 hours?

any input is greatly appreciated.

Thanks.
Re: Kerio Connect 8.0.1 Reindex Mailbox [message #105546 is a reply to message #105543] Fri, 16 August 2013 07:57 Go to previous messageGo to next message
JJJCR is currently offline  JJJCR
Messages: 85
Registered: April 2012
Location: phil
ping 127.0.0.1 any reply...
Re: Kerio Connect 8.0.1 Reindex Mailbox [message #105555 is a reply to message #105543] Fri, 16 August 2013 10:54 Go to previous messageGo to next message
vtripp is currently offline  vtripp
Messages: 616
Registered: September 2009
Location: Cambridge
Hi JJJCR,

There is not a way to schedule the server to re-index folders every 8 hours. Kerio Connect will auto correct any index files it detects to be corrupted. If you have folders that corrupting that often then you may have a more serious problem.

I would suggest you have a look at what accesses the mail store. For example any 3rd party backup software can corrupt indexes and lock files/folders. Also have a look at what devices the user is using to access these folders as this could be something a device/connection could be triggering the corruption.

I hope this helps or at least points you in the right direction.

All the best,
Vicky
Re: Kerio Connect 8.0.1 Reindex Mailbox [message #105563 is a reply to message #105555] Fri, 16 August 2013 12:14 Go to previous messageGo to next message
JJJCR is currently offline  JJJCR
Messages: 85
Registered: April 2012
Location: phil
Thanks Vicky, when you mean accesses the mail store. Any software that points to the mail store?
Or is there a way in Linux to trace which files or software is accessing a particular folder.
Thanks.
Re: Kerio Connect 8.0.1 Reindex Mailbox [message #105564 is a reply to message #105563] Fri, 16 August 2013 12:24 Go to previous messageGo to next message
vtripp is currently offline  vtripp
Messages: 616
Registered: September 2009
Location: Cambridge
Hi.

Not software the points to the mail store but any software that for example scans the whole file system on the Linux machine. Such as R-Sync or any other backup software. So any software that would access the mail folder (apart from Kerio of course) needs to have the Kerio mail store and other kerio folders excluded really.

All the best,
Vicky
Re: Kerio Connect 8.0.1 Reindex Mailbox [message #105640 is a reply to message #105564] Tue, 20 August 2013 09:11 Go to previous messageGo to next message
JJJCR is currently offline  JJJCR
Messages: 85
Registered: April 2012
Location: phil
hi Vicky, thanks for your help.

I had check the config of the daily backup and other backups it does not include the mail store.

actually most of the time it's my mailbox, when i re-indexed got corrupted folders and some other users.

what would be other causes of the mailbox folder corruption? thanks.

is it possible that a hard drive is going south?
Re: Kerio Connect 8.0.1 Reindex Mailbox [message #105642 is a reply to message #105640] Tue, 20 August 2013 10:06 Go to previous message
vtripp is currently offline  vtripp
Messages: 616
Registered: September 2009
Location: Cambridge
Hi,

It could be drive related. You may want to run an integrity check on the drive to see if it has any bad sectors or if their any permissions issues. Apart from that I cannot say what else could be causing the re-indexing without having logs and that would need to go into a support ticket really.

All the best,
Vicky
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