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MAPI_E_corrupt_store error [message #101960]

Fri, 26 April 2013 13:48

Energcon
Messages: 2
Registered: April 2013
Location: Belgium

Hello

I have an error in outlook 2010 with a Kerio offline connector 8.0.0.639
This is running on a windows 8 PC
When I start outlook is working fine for the first 1 t 5 min
Then I got an error 0x80040600: MAPI_E_corrupt_store

I have already run the SCANPST tool to clean the PST/OST files

But after fixing errors I stil get this error and have again errors in the SCANPST

So please can somebody help me to fix this situation

Thanks

Gerrit Leskens

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Re: MAPI_E_corrupt_store error [message #102080 is a reply to message #101960]

Tue, 30 April 2013 12:32

Lisa Lyons (Kerio)
Messages: 139
Registered: May 2008

Hi, Gerrit

I think in this case, it might be worth contacting support and raising a ticket. This looks to me like a corrupt KOFF profile and possibly a corrupt server file. Support will be able to look at the KOFF debug logs from your PC and should be able to advise you of the best course of action.

Kerio Technical Support
Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com

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Re: MAPI_E_corrupt_store error [message #102126 is a reply to message #101960]

Wed, 01 May 2013 09:46

Michael Ruffin
Messages: 169
Registered: November 2012
Location: Australia

Quote:

I have already run the SCANPST tool to clean the PST/OST files

I don't think the Kerio Outlook connector even uses PST files, so running ScanPST wouldn't have any effect.

I'd probably try emptying the cache on your PC and re-syncing with the server (you can do this in the Maintenance tab in the Kerio Outlook Connector).

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Re: MAPI_E_corrupt_store error [message #102431 is a reply to message #102126]

Tue, 07 May 2013 20:06

Machete
Messages: 187
Registered: February 2012
Location: United States

Michael Ruffin wrote on Wed, 01 May 2013 09:46

I'd probably try emptying the cache on your PC and re-syncing with the server (you can do this in the Maintenance tab in the Kerio Outlook Connector).

FWIW - I had the same issue after a user's PC just BSOD on me...(that's another story) - but I couldn't get into Outlook to access the KOC tab...so I went to Control Panel -> Mail -> Data Files and was able to get the KOC Maintenance tab there.
Emptying the Cache resolved the issue.

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