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Group emails don't work [message #101980] Fri, 26 April 2013 16:46 Go to next message
McIrish is currently offline  McIrish
Messages: 256
Registered: October 2011
I've run into something that is getting frustrating. If a user creates a distribution group for email, he can send when using Outlook 2010 but if he uses Outlook 2007, he gets an error:
0x80070057: MAPI_E_INVALID_PARAMETER

Whats the cause of this? We can't be the only people to have run into this.
Using KOFF on KC 802

Thanks

[Updated on: Fri, 26 April 2013 16:47]

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Re: Group emails don't work [message #101989 is a reply to message #101980] Fri, 26 April 2013 22:26 Go to previous messageGo to next message
McIrish is currently offline  McIrish
Messages: 256
Registered: October 2011
Well, today, the user can't send to that group with either Outlook 2010 or 2007. But, he can send via webmail. Anyone have an idea of what is going on here? Its not limited to one computer. This user has three computer. They all do the same thing.
Re: Group emails don't work [message #102076 is a reply to message #101989] Tue, 30 April 2013 12:23 Go to previous messageGo to next message
Lisa Lyons (Kerio) is currently offline  Lisa Lyons (Kerio)
Messages: 139
Registered: May 2008
Hi, McIrish

Sounds like the KOFF profile is throwing this error up. I would recommend creating a support ticket and sending them the KOFF debug log:

http://kb.kerio.com/product/kerio-connect/kerio-outlook-conn ector/location-of-koff-store-and-debug-files-257.html

Also, please ensure you include the error. They will be able to more deeply analyse the errors you see and advise you on the best course of action.


Kerio Technical Support
Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com
Re: Group emails don't work [message #127932 is a reply to message #101980] Mon, 15 February 2016 08:48 Go to previous messageGo to next message
ericb is currently offline  ericb
Messages: 2
Registered: February 2016
I have the same problem.
I'm using outlook 2007. I have a number of groups set up and I can't send any email to a group using outlook 2007.
I get the following error: 0x80070057: MAPI_E_INVALID_PARAMETER
Sending group emails is working fine when using the webmail, but I'm always working from outlook, so it would be much more comfortable.
Re: Group emails don't work [message #127938 is a reply to message #127932] Mon, 15 February 2016 13:17 Go to previous messageGo to next message
Think Fixed is currently offline  Think Fixed
Messages: 493
Registered: June 2014
Location: Addison, TX

Are these distribution groups created in Outlook? I don't often have to support Outlook on Windows, so I'm curious about this function. Since Kerio killed off support for Outlook 2003 in Kerio Connect 9, Outlook 2007 is probably not far behind being killed off.

Howie Isaacks
Systems Engineer | Apple Solutions Consultant
Think Fixed LLC, Dallas and Fort Worth

www.thinkfixed.com
Re: Group emails don't work [message #127939 is a reply to message #127938] Mon, 15 February 2016 13:21 Go to previous message
ericb is currently offline  ericb
Messages: 2
Registered: February 2016
Yes, the distribution groups have been created and are managed from Outlook.
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