Kerio Control Problem With CISCO 7941G IP Phone [message #100812] |
Thu, 28 March 2013 12:22  |
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KerioControl
Messages: 11 Registered: April 2012
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Hello Dear friends, I have a problem with CISCO 7941G IP Phone
I configured the phone with my SIP parameters phone is working perfectly (No errors, No Problems), but it's looping Displaying "Registering" but the phone is not registered on my SIP account...
I googled and checked many resources and found that this phone can't work well with Nat enabled firewalls / routers
can I do something, can I override the phone from NAT through traffic rule / policy
Please I need your suggestions
Thank you very much in advanced
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Re: Kerio Control Problem With CISCO 7941G IP Phone [message #101861 is a reply to message #100812] |
Tue, 23 April 2013 19:49   |
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KerioControl
Messages: 11 Registered: April 2012
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I have done this already, My phone works perfectly from my home....
But it has a trouble behind kerio
can you put your working rules...
Thanks in advanced
My Rule looks like this:
traffic in
Name - CISCO-IN
Source - Internet
Destination - Firewall
Service - SIP
Action - Permit
Log
Translation - MAP 192.168.100.10
traffic out
Name - CISCO-OUT
Source - 192.168.100.10
Destination - Internet
Service - All UDP Ports
Action - Permit
Log
Translation - NAT (Internet)
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Re: Kerio Control Problem With CISCO 7941G IP Phone [message #101866 is a reply to message #101861] |
Tue, 23 April 2013 22:12   |
silars
Messages: 285 Registered: March 2012
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I don't believe you are fighting a Control configuration. If I understood the link above properly, you are fighting a 7941G configuration. You will have to configure NAT Traversal on it.
I don't have any Cisco phones.
Your ITSP may have some guidelines for configuring a 7941G behind a NAT device.
You may also try the Operator forum. You may find someone in there doing something similar. I lurk in both.
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Re: Kerio Control Problem With CISCO 7941G IP Phone [message #101882 is a reply to message #100812] |
Wed, 24 April 2013 09:02   |
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KerioControl
Messages: 11 Registered: April 2012
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Thanks Silars for your response....
I Did my best..... Ithis CISCO CP-7941G is very tricky phone and has som complications with NAT
So I'll explain what i did if someone will have the kind of problem
My Rule is the same which I mentioned above, I just did a trick in CISCO 7941 SEP<MAC>COnf.XML file... Just Changed the SIP control port to 5080 and then forwarded it so it works perfectly
So strange but is does
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Re: Kerio Control Problem With CISCO 7941G IP Phone [message #101901 is a reply to message #101882] |
Wed, 24 April 2013 14:57  |
silars
Messages: 285 Registered: March 2012
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Good to see you got it working. I'm wondering if the core issue was the phone trying to do SCCP instead of SIP. I know there are some issues with Cisco phones and which mode they operate.
For a test, you can try to remove that SIP rule in KC and see if it still works. In theory, it should still work, based on my experience.
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