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Home » GFI User Forums » Kerio Connect » Kerio Connect Outlook Connector vs. Outlook 2007
Kerio Connect Outlook Connector vs. Outlook 2007 [message #100409] Tue, 19 March 2013 22:51 Go to next message
aceint is currently offline  aceint
Messages: 29
Registered: July 2011
Hello there,

Due to growing user accounts, people in our office face more and more problems using their Outlook 2007 in combination with Kerio Connect Outlook Connector (Offline Edition).
They used the script in order to automatically configure their Outlook, so there should be no mistakes in the configuration. Still the Outlook works EXTREMELY slow for some of us. One of the biggest accounts includes about 10GB and 55.000 objects, and its Outlook sometimes needs about three minutes to start until it is ready for use.
I first thought about our local area network causing this issue, but the webmailer / Kerio Connect Client appears to be working just fine. There is almost no delay and no waiting time when opening certain (huge) sub-folders in the account's folder structure / tree. So the problem is obviously connected to Outlook.

Due to the fact that we are probably not the only ones who have accounts that reach 10GB and more, I wonder how other people (you) dealt with this kind of problems. Are there any tricks and tweaks that might help Outlook to gain a better performance, or do we have to accept it as it is?

Thanks in advance and best Regards

Re: Kerio Connect Outlook Connector vs. Outlook 2007 [message #100413 is a reply to message #100409] Wed, 20 March 2013 08:21 Go to previous message
Messages: 187
Registered: February 2012
Location: United States
I have one MSG store that is 28GB and that user doesn't complain and is on the LAN. Another user on my LAN with a smaller Message Store has the 3-4 minute startup time for Outlook as well as some of my other users at random. Although I'm starting to get more complaints from people.

I'm planning on upgrading to 8.0.1 as I *think* I read something about improving the KOC store method in Connect8 - or that's coming in the future (I can't remember which-if at all).
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