GFI Software

Welcome to the GFI Software community forum! For support please open a ticket from https://support.gfi.com.

Home » GFI User Forums » Kerio Connect » MS365 Outlook - messages shown as plaintext, but they are html
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152011 is a reply to message #152003] Tue, 21 June 2022 09:14 Go to previous messageGo to next message
CoGriGroup is currently offline  CoGriGroup
Messages: 5
Registered: June 2022
It does appear that drafts are going to the outbox instead of the drafts folder after the patch is applied and office 2205 is installed.
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152013 is a reply to message #152003] Tue, 21 June 2022 11:03 Go to previous messageGo to next message
jpalacci is currently offline  jpalacci
Messages: 4
Registered: June 2022
Something super weird happened to me.

I installed the msi x64 patch 1. Then I upgraded my Office. All seemed to work fine, except that my email-filing add on was broken (Quickfile). Basically, my add-on was able to copy emails from the inbox to the desired folders, but it wouldn't delete the originals (same for sent mails - a copy remained in the outbox).

After fighting with Quickfile for hours, and their support too, I decided to uninstall altogether KOFF and reinstall the old version. And now the bug is gone. This batsht crazy.
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152014 is a reply to message #152003] Tue, 21 June 2022 12:14 Go to previous messageGo to next message
giancarlo@fourit.it is currently offline  giancarlo@fourit.it
Messages: 1
Registered: June 2022
Office 2013 is not affected by the problem
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152016 is a reply to message #151720] Tue, 21 June 2022 15:07 Go to previous messageGo to next message
bs-mediasolutions is currently offline  bs-mediasolutions
Messages: 6
Registered: June 2022
Confirm "Outbox" error.
When creating a new message and save this, we find unter Outbox the mail AND under Drafts. But these Mails are different! When writing more content in the Message, only the Draft-saved Mail war changend.

9.4.1 Server / 9.4.1 Client mit P1 Beta Fix.
Outlook 2205 Build 15225.20288


Grüße
Thomas Sommer
BS-Mediasolutions
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152018 is a reply to message #152003] Tue, 21 June 2022 16:36 Go to previous messageGo to next message
apn is currently offline  apn
Messages: 10
Registered: April 2021
on the surface the beta looks fine on outlook v2205 (html formating and no disappeared attachments form outgoing mails), but our project managment system, where we archive mails to, isnt working very well with it.
trying to open mails archived within the last month (.msg files forwarded from browser to outlook) are replied with the message: you do not have the required permissions to perform this operation..
older mails seem to work. this is quite a problem not be able to access correspondence of active projects in a team.
the one measure that helps is switching from kerio-connect-koff-9.4.1-6426-p1 back to kerio-connect-koff-9.4.1-6249, with the old viewing problem.. and the danger of archiving mails wont be accessible in the future.

i hope this gets a good ending. anyway.. we are already discussing/planing a move of mail accounts to microsoft (we have already o365 subs), which gives me some other headache with GoBD (german compliance) and MS own obscure and costly license model. kerio's is far better. the planned ~40% price increase, mentioned here, isn't really much compared to others if we're honest, but of course a reputation killer with the current bug handling. reliability in the future would be more important.
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152019 is a reply to message #151985] Tue, 21 June 2022 19:22 Go to previous messageGo to next message
viki is currently offline  viki
Messages: 24
Registered: April 2013
Location: Czech
Where did you download 6426-p1? i cant find it anywhere... Sad
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152021 is a reply to message #152019] Tue, 21 June 2022 23:41 Go to previous messageGo to next message
achavez
Messages: 1
Registered: June 2022
The download link was posted in page 6 of this thread by Nick:

https://drive.google.com/drive/folders/1EgO2HnYXBBaNi-aTZkpT kXtgdRwZpRNt
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152023 is a reply to message #152021] Wed, 22 June 2022 09:51 Go to previous messageGo to next message
uwka77 is currently offline  uwka77
Messages: 5
Registered: June 2022
Quote:
Office 2013 is not affected by the problem
I know, but the question was: Can I install the patch on Office 2013?
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152027 is a reply to message #152018] Wed, 22 June 2022 13:46 Go to previous messageGo to next message
Schuelke is currently offline  Schuelke
Messages: 14
Registered: September 2019
apn wrote on Tue, 21 June 2022 16:36
we are already discussing/planing a move of mail accounts to microsoft (we have already o365 subs), which gives me some other headache with GoBD (german compliance)
https://wiki.benno-mailarchiv.de/doku.php/microsoft_office_3 65
or
https://www.benno-mailarchiv.de/produkt/benno-cloud-enterpri se-fuer-office-365-exchange-online/
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152028 is a reply to message #152002] Wed, 22 June 2022 15:06 Go to previous messageGo to next message
bbpm
Messages: 4
Registered: September 2016
I can confirm the Outbox bug as well as the error regarding corrupted content:
Basically, Build 6426 works in so far as HTML mails area displayed as such, but on some machines the mails are stored in the Outbox in addition to being sent, on others we experience the corrupted content error as described by paxxzz in
https://forums.gfi.com/index.php?t=msg&th=39397&goto =151986&#msg_151986
(whatever the correct translation of that message may be Confused Error code 0x8004011B in the event log, by the way).

This affects machines with Office 365 (2205) as well as Office 2021 Home & Business (2205) (but not all: one some it behaves ok).

Un- & reinstalling KOFF and clearing the KOFF cache did not help.
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152029 is a reply to message #152021] Wed, 22 June 2022 15:32 Go to previous messageGo to next message
ITC Solutions GmbH is currently offline  ITC Solutions GmbH
Messages: 18
Registered: August 2015
Location: Geroldswil
we have encountered the following problems with kerio-connect-koff-9.4.1-6426-p1:

- Some users get an error message when sending newly created html-emails. You have to change to rich-text or plain text.

- with other users this error message; 0x80004005 .
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152030 is a reply to message #152021] Wed, 22 June 2022 15:35 Go to previous messageGo to next message
EdRoxter is currently offline  EdRoxter
Messages: 55
Registered: January 2009
Location: Germany
achavez wrote on Tue, 21 June 2022 23:41
The download link was posted in page 6 of this thread by Nick:

https://drive.google.com/drive/folders/1EgO2HnYXBBaNi-aTZkpT kXtgdRwZpRNt

  • Updated Office 2019 x64 C2R to v2205 (15225.20288)
  • Updated KOFF with kerio-connect-koff-9.4.1-6426-p1-win.exe from the link
  • Didn't touch Kerio Connect server installation
  • Voilà, HTML mails showing up again; also, in this setup, no issues with creating/sending HTML mails
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152033 is a reply to message #152030] Wed, 22 June 2022 16:38 Go to previous messageGo to next message
Valenzi is currently offline  Valenzi
Messages: 24
Registered: January 2010
Location: Germany
We only patched the KOFF clients and encountered some wierd problems, liek teh partial copy of sent mails in draft or some MAPI-E errors... Its really beta....
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152037 is a reply to message #152033] Thu, 23 June 2022 10:46 Go to previous messageGo to next message
CoGriGroup is currently offline  CoGriGroup
Messages: 5
Registered: June 2022
Is there a public bug tracker/work flow for this patch, I'm eager to deploy the patch but not until the "newly introduced" email sat in outlook bug has been address or even acknowledged by support.
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152038 is a reply to message #152033] Thu, 23 June 2022 10:51 Go to previous messageGo to previous message
EdRoxter is currently offline  EdRoxter
Messages: 55
Registered: January 2009
Location: Germany
The corresponding thread on the Microsoft forums (where some people experienced a seemingly similar issue even without Kerio, but Exchange on-prem) just received an answer that Microsoft has found a bug that might be related as well:

https://answers.microsoft.com/en-us/outlook_com/forum/all/of fice-20162019-outlook-2205-1522520204-html/0366f0e0-760c-469 a-be21-e5c53fd8ab2c?page=2 (answer by gbratton_msft on 2022-06-23)

Thought I'd just drop this for completeness' sake.
Previous Topic: Honor DMarc policies and check DKIM
Next Topic: E_FAIL Bericht
Goto Forum:
  


Current Time: Mon Oct 03 07:43:00 CEST 2022

Total time taken to generate the page: 0.02869 seconds