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| Re: System erros - automatic restarts [message #139051 is a reply to message #138928] |
Thu, 29 March 2018 00:23   |
BrianNZ
Messages: 12
Registered: August 2015
Location: Lincoln, NZ
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Since 9.2.5;
Auto restarts - nothing in the logs
NTLM authentication very intermittent - was intermittent in earlier version but much worse now and severe for trusted subnets.
Authenticated users not all showing in active hosts.
Perhaps it is time for us to look at an alternative !
WE use uPnP but only in frequently so have not had chance to test this yet but others report this to be broken.
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| Re: System erros - automatic restarts [message #139085 is a reply to message #138928] |
Fri, 30 March 2018 08:53 |
f.maianti
Messages: 26
Registered: May 2016
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I also had problem with formware 9.2.5, and had to revert back to 9.2.4
I noticed that yesterday (2018-03-29) Kerio released a new FW 9.2.5 patch1.
Can someone confirm that this one is ok and stable and solved the restart problem?
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| Re: System erros - automatic restarts [message #139090 is a reply to message #139088] |
Fri, 30 March 2018 09:36 |
arisg
Messages: 29
Registered: January 2018
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I think you are absolutely right considering GFI's record in addressing issues with their software. I wouldn't be surprised if the broke something else with the patch. I only did it because our Easter is next week!!!
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| Re: System erros - automatic restarts [message #139096 is a reply to message #139090] |
Fri, 30 March 2018 15:26 |
ipsys
Messages: 38
Registered: March 2018
Location: Burkina Faso
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We too have this problem, actually for us, 9.2.4 and 9.2.5 are not stable. this is a brand new box (not even 2 weeks old) and 9.2.4 came preinstalled. after reading this, i will try to downgrade to 9.2.2 as people suggest - i will first try the patch 1, but im skeptical as the release notes dont suggest this issue is resolved. After a week of complete instability we removed the device from our network and have gone back to our old firewall.
our problem with the device is slightly different - the device just stops responding after some random time. it wont last 24hours. we don't get reboots or see any explanation in the logs, it just seems to stop for no apparent reason. we have the ng500.
also we see that deselecting the 'enable the dns forwarding service' checkbox results in an almost instant bye bye of the device and with console access find winroute at 100% cpu. there are never ending dns errors in the log, is this normal ? we do have a lot of traffic on the device - 250mb during peak times.
in order to know if the device itself was bad, we have downloaded and installed 9.2.5 directly onto a powerful server with evaluation licenses. the server reboots itself every 10 mins, and, just like the ng500 there are no logs about why or what happened.
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| Re: System erros - automatic restarts [message #139099 is a reply to message #139097] |
Fri, 30 March 2018 16:49 |
ipsys
Messages: 38
Registered: March 2018
Location: Burkina Faso
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thanks for the prompt reply, please:
To test, i have installed the version 9.2.2, however, with nothing enabled the cpu use is very very high > 30% <_at_> 180mb. is this normal ?
at the very minimum we seek to block torrent traffic, but i am afraid to enable this because of the high cpu use? on 9.2.4/5 the cpu was marginal (+/-10%) with everything shutdown (antivirus/intrusion/app&content/etc)
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| Re: System erros - automatic restarts [message #139102 is a reply to message #139100] |
Fri, 30 March 2018 17:51 |
ipsys
Messages: 38
Registered: March 2018
Location: Burkina Faso
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thanks, but it says that its already enabled.
~ # ethtool -k lan | grep generic-segmentation
generic-segmentation-offload: on
~ # ethtool -k eth0 | grep generic-segmentation
generic-segmentation-offload: on
~ # ethtool -k eth1 | grep generic-segmentation
generic-segmentation-offload: on
~ #
what i do see, the service "winroute" is cosuming cpu.
(from top ->)
938 root 20 0 2467916 404376 33664 S 129.8 10.2 86:38.16 winroute
Uptime: 01:21:03
Kerio Control: Up to date
Kerio Antivirus: Disabled
Intrusion Prevention: Disabled
Application Awareness: Disabled
Kerio Control Web Filter: Disabled
IPsec VPN Server: Disabled
Kerio VPN Server: Disabled
MyKerio: Disabled
RAM: 1.10 GB of 3.80 GB used
CPU: 33.20%
Disk: 474.06 MB of 27.23 GB used
Active users / devices: 0 / 434
Status Current Rx Current Tx
WAN Up 160 973 Kb/s 20 890 Kb/s
we still receive a lot of dns errors, regardless of the dns server we use (even local dns server results are the same)?
[30/Mar/2018 14:51:56] (11) Failed to send DNS query to server 4.2.2.2
[30/Mar/2018 14:51:57] Last message repeated 43 times
[30/Mar/2018 15:17:03] (11) Failed to send DNS query to server 8.8.8.8
[30/Mar/2018 15:17:04] Last message repeated 9 times
[30/Mar/2018 15:23:33] (11) Failed to send DNS query to server 8.8.8.8
[30/Mar/2018 15:23:34] Last message repeated 78 times
[30/Mar/2018 15:23:48] (11) Failed to send DNS query to server 206.82.130.195
[30/Mar/2018 15:23:50] Last message repeated 26 times
[30/Mar/2018 15:27:37] (11) Failed to send DNS query to server 206.82.130.195
[30/Mar/2018 15:27:39] Last message repeated 6 times
[30/Mar/2018 15:30:06] (11) Failed to send DNS query to server 206.82.130.195
[30/Mar/2018 15:30:06] Last message repeated 31 times
i did a factory reset after version 9.2.2 was installed.
if this is normal operation on this version, ok. we will just let the device run and monitor it.
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