trouble with sending report by mail with reportcenter

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trouble with sending report by mail with reportcenter

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trouble with sending report by mail with reportcenter - 2.May2008 6:16:19 AM

karazeiandrei

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Joined: 2.May2008
Status: offline

I have eventmanager 8.1.0 and it's work perfectly. Also i installed reportcenter 3.5. If i schedule some report, it is saved as a file, but don't sending by mail. In log there is an error: "Could not generate scheduled report: Value does not fall within the expected range" Setting for mail sending is correct (with this settings eventmanager work good). When i look in network monitor, i see that there is no any packets to mail server. When in setting i disconnect menu "SMTP server requires login" it's start sending packets to mail server, but he is refusing connection, because my mail server don't allow anonymous connections. In menu "SMTP server requires login" i entered user name (login@domain) and password (20 latin letters).

Post #: 1

RE: trouble with sending report by mail with reportcenter - 2.May2008 3:17:53 PM

LeoSanchez

Posts: 116
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Joined: 28.Apr.2008
Status: offline

Hello karazeiandrei,

Please fill out a support request form here -http://support.gfi.com/supportrequestform.asp so we can investigate this query further.

_____________________________

Regards,

Leo - Technical Support
GFI Software - www.gfi.com

(in reply to karazeiandrei)

Post #: 2