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transfer error to backend database

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transfer error to backend database - 9.Jun.2008 7:35:30 AM   
magoetz

 

Posts: 6
Joined: 24.Apr.2008
Status: offline 		Hello
I've received the following message today.
What does this mean exactly. Is there a problem with the configuration or only with this mail?
How can this happen?
Thanx!

Matthias


GFI MailArchiver failed to transfer archived emails from its cache to a backend database.

The following error message was reported:
Could not find file 'E:\GFI MailArchiver4\Core\Queue\6d7782b3-dfc0-4488-b1df-adbc1504c30d.eml'.

Regards,
GFI MailArchiver
Post #: 1
RE: transfer error to backend database - 9.Jun.2008 7:55:11 AM   
josephd

 

Posts: 99
Joined: 3.Nov.2005
Status: offline 		Hello Matthias,

Each message being archived is queued in Core\Queue folder and it will be represented by three or four files (depending if the email is being compressed or not).  In your case, the file specified in the notification was deleted from the Core\Queue folder, hence, the upload of this message cannot be successful.  Please make sure that you exclude the GFI MailArchiver paths from any AV or similar programs.  In order to solve the problem, you need to remove the files named 6d7782b3-dfc0-4488-b1df-adbc1504c30d from the Core\Queue folder.

Thanks for using GFI MailArchiver.  Kind regards,
Joseph D'Emanuele
GFI Software Ltd

(in reply to magoetz)
Post #: 2
RE: transfer error to backend database - 9.Jun.2008 9:07:03 AM   
magoetz

 

Posts: 6
Joined: 24.Apr.2008
Status: offline 		Thank you very much for the information!
I already thought about the reason why this message arrives.
Thank you very much for the fast answer!

Kind regards!

Matthias

(in reply to josephd)
Post #: 3
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