Special Characters in Advanced and Raw Searches

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adamhubble

  • Total Posts : 4
  • Joined: 3/7/2016
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Special Characters in Advanced and Raw Searches Tuesday, January 03, 2017 8:58 PM (permalink)
I'm trying to conduct a search for emails which contain an IP address in the body, so something like "192.168.123.45", but am getting no results on emails I know to exist in the archives I am searching.
 
I initially tried just a straight search of 192.168.123.45 and got nothing. Likewise, using the Advanced Search to search for a string (using ? as a single character wild-card, or even crazy things like \. to escape the .'s in the IP address) bring up nothing, or incorrect results that do not contain some emails I am expecting to match (I can find these emails via other searches, so they are in the archive and index just fine I assume).
 
Is there something I am missing when trying to include a non-alpha-numeric character in a search? And am I totally missing something about the ? as a single character wild-card in a search?
 
Thanks in advance for any help and info.
 
#1
    ianb

    • Total Posts : 895
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    Re:Special Characters in Advanced and Raw Searches Thursday, January 19, 2017 12:04 PM (permalink)
    Hi
    For low level searching you can refer to http://www.gfi.com/suppor...fi-archiver/KBID003253
    Please note that the Ip address could potentially be broken on the . denoting a word delimiter depending on your language and region. It can be easy as searching 192 AND 168 ...
     
    Regards
    Ian Bugeja
    GFI Software
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