All agents now offline - updates and deployments stalled

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LycoGFIuser

  • Total Posts : 1
  • Joined: 4/13/2016
  • Status: offline
All agents now offline - updates and deployments stalled Wednesday, April 13, 2016 5:57 AM (permalink)
Hello,
 
We have been running GFI Endpoint Security 2012 for many years at our site. Recently we have been unable to deploy any new agents - all deployments have "stalled" there is no activity. Cannot deploy new agents however I can ping and "scan" targets via "scan target".
 
If I look on the status under "general" It is showing every agent as "offline"
 
I have restarted services, restarted the server. I have even installed GFI to another server and imported the config but with the same result. No network changes I can think of which would have led to this change. Any help would be great. Thankyou!
 
#1
    wruiz

    • Total Posts : 84
    • Joined: 2/22/2016
    • Status: offline
    Re:All agents now offline - updates and deployments stalled Wednesday, April 13, 2016 9:28 PM (permalink)
    Hello LycoGFIuser,
     
    I'd contact support at this point.  It looks like you've tried all the basic steps.
     
    #2
      leonking

      • Total Posts : 1
      • Joined: 3/14/2017
      • Status: offline
      Re:All agents now offline - updates and deployments stalled Wednesday, March 15, 2017 2:29 AM (permalink)
      i have the same problem GFI Endpoint Security 2013.  any help you can provide is greatly appreciated
       
      #3
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