OneGuard AV updates issue

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  • Total Posts : 1
  • Joined: 11/30/2018
  • Status: offline
OneGuard AV updates issue Friday, November 30, 2018 10:14 AM (permalink)
We've installed OneGuard, the agents and AV with no problems and comms is established, but when Kaspersky tries to update the definitions (they are well out of date on first install) a prompt appears repeatedly for the Proxy Server.
User Name: oneguard
Password: *********
Save authentication settings - box is unticked and greyed out.
We are using the Bandwidth Saver that's configured on the OG controller and not changed any credentials.
Can't help thinking we're missing something, any help is appreciated.
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