VIPRE UPDATES SUDDENLY FAILING TO INSTALL

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Danm

  • Total Posts : 130
  • Joined: 12/14/2005
  • Status: offline
VIPRE UPDATES SUDDENLY FAILING TO INSTALL Monday, February 05, 2018 2:25 PM (permalink)
Issue started very early this morning.  Below is the error message being reported.  Is there currently an issue at GFI's end?
Error details: Error HRESULT E_FAIL has been returned from a call to a COM component.
 
#1
    KGB

    • Total Posts : 20
    • Joined: 8/19/2005
    • Location: Winnipeg
    • Status: offline
    Re:VIPRE UPDATES SUDDENLY FAILING TO INSTALL Monday, February 05, 2018 3:49 PM (permalink)
    This also happened to us. we get Failed [VSE] 
     
    i've changed my vipre updates to manual until  i see more about this. or i get the courage to attempt another update to 21.1
     
    #2
      Katy

      • Total Posts : 14
      • Joined: 6/20/2017
      • Status: offline
      Re:VIPRE UPDATES SUDDENLY FAILING TO INSTALL Monday, February 05, 2018 3:52 PM (permalink)
      Same here, started at 10:58pm PST on Sunday. Updates download but fail to install.
       
      #3
        Dubindee

        • Total Posts : 37
        • Joined: 4/24/2004
        • Status: offline
        Re:VIPRE UPDATES SUDDENLY FAILING TO INSTALL Tuesday, February 06, 2018 5:41 AM (permalink)
        Same with Bitdefender ... so atm just 1 of 3 engines running ... GFI it gets worse and worse and worse ...
         
        #4
          Katy

          • Total Posts : 14
          • Joined: 6/20/2017
          • Status: offline
          Re:VIPRE UPDATES SUDDENLY FAILING TO INSTALL Wednesday, February 07, 2018 11:35 AM (permalink)
          I opened a ticket yesterday, but also ran through the steps in this posting (https://www.gfi.com/suppo...ns-in-MailEssentials). While it didn't work initially, VIPRE has been updating successfully since 6:41am PST today.
           
          #5
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