GFI shows Real Time Protection for Antivirus is Off

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  • Joined: 7/3/2017
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GFI shows Real Time Protection for Antivirus is Off Friday, September 01, 2017 2:07 PM (permalink)
Hello all,
I have a strange behavior that GFI is showing that Kaspersky real time protection is not working, where when I check the local laptop or on the Kaspersky Server everything is working correctly. 
After some time then it goes away and after a while comes back.
Do you know when is the issue or how to alter the configuration to read the status of kaspersky better?
Thanks for the help

    • Total Posts : 934
    • Status: offline
    Re:GFI shows Real Time Protection for Antivirus is Off Wednesday, September 13, 2017 1:04 PM (permalink)
    I would suggest to open a support ticket for this as GFI LanGuard should read the AV status from the OS directly. It could be that the OS or AV is not reporting the status correctly.
    Ian Bugeja
    GFI Software
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