outlook connector just sync last year mails

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  • Joined: 2/1/2017
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outlook connector just sync last year mails Wednesday, February 01, 2017 10:20 AM (permalink)

kindly advice for my issue, outlook connector just sync last year mails, while if access Archive via web browser
I can find all years and search also.!!

    • Total Posts : 934
    • Status: offline
    Re:outlook connector just sync last year mails Thursday, February 09, 2017 12:31 PM (permalink)
    I would suggest to delete the offline cache of the Outlook Connector
    The database is stored in C:\Users\<PROFILENAME>\AppData\Local\GFI\Archiver\
    and it's filetype is *.FDB
    Close Microsoft Outlook and you can safely delete the *.FDB file.
    Once you start outlook again the file will be created again and emails will be downloaded.
    Ian Bugeja
    GFI Software
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