temp. access - no computer name

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temp. access - no computer name - 2.Nov.2009 4:13:37 AM

zunder

Posts: 2
Joined: 2.Nov.2009
Status: offline

I am trying to grant temporary access to an usb stick, using EPS Management Console. Even if I input the request code for temporary access, no computer name is visible in the computer name input field. The input field is greyed. How to specify a computer name?

Post #: 1

RE: temp. access - no computer name - 2.Nov.2009 5:47:20 AM

Zolll

Posts: 181
Joined: 15.Jun.2005
Status: offline

Zunder,

If the computer name field remains gray, it means that the request key you have entered is not a valid one. Please ensure that you entered the correct request key and also be sure that the computer that generated the request key is controlled by the main application (i.e. it is present in the security policy's list of computers).

Please let me know if you encounter further difficulties.

(in reply to zunder)

Post #: 2

RE: temp. access - no computer name - 2.Nov.2009 6:43:58 AM

zunder

Posts: 2
Joined: 2.Nov.2009
Status: offline

after the third key everything worked fine, thank you for your help

(in reply to Zolll)

Post #: 3