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Two faxcard with 4 lines in one PC, possible?

 
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Two faxcard with 4 lines in one PC, possible? - 22.Sep.2009 8:49:19 AM   
chessin

 

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I have two Boston 1034 faxcard with 4 lines in one of my servers, but in Faxmaker itīs only a option with ONE card with 4 or 8 lines or higher. Isnīt it possible to have two faxcards in the same server? Do I have to put the other card in another server?
We use FaxMaker 14.3..,

< Message edited by chessin -- 22.Sep.2009 8:50:53 AM >
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RE: Two faxcard with 4 lines in one PC, possible? - 23.Sep.2009 7:59:02 AM   
chessin

 

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Any ideas?

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RE: Two faxcard with 4 lines in one PC, possible? - 30.Sep.2009 10:18:21 AM   
ernestbyrd

 

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Please review: http://www.gfi.com/fax/fax14manual.pdf, page 44 of 182.  You can simply add one line of a four line board if desired.  This manual should assist you with line additions.

_____________________________

Ernest Byrd
Technical Support Representative - GFI Software - www.gfi.com
Web & Mail Security, Archiving & Fax, Networking & Security
Sales & Customer Service Tel: (888)243-4329 Support Tel: (919)297-1350

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RE: Two faxcard with 4 lines in one PC, possible? - 6.Oct.2009 9:04:03 AM   
chessin

 

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I think I know what the failure was, it's a switch on the faxcards and each card need to be numbered.., I'm going to test it!

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RE: Two faxcard with 4 lines in one PC, possible? - 6.Oct.2009 10:23:33 AM   
ernestbyrd

 

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This is correct.  You should stagger the numbering of the rotary dials.  They need to start at 2 (or higher) and stagger after this.  For example, if you have two TR1034 boards, you would have the first board's rotary dial set to 2, the second rotary dial set to 3.

_____________________________

Ernest Byrd
Technical Support Representative - GFI Software - www.gfi.com
Web & Mail Security, Archiving & Fax, Networking & Security
Sales & Customer Service Tel: (888)243-4329 Support Tel: (919)297-1350

(in reply to chessin)
Post #: 5
RE: Two faxcard with 4 lines in one PC, possible? - 6.Oct.2009 3:25:39 PM   
chessin

 

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Yeah, I have now set the switches correct, and Faxmaker find both of the 1034 cards now.
But Faxmaker is only sending on 4 lines on one of the cards. They other 4 lines on the second card have the status Idle.
It will not send on these lines on the second card, but they are configured to send.

What am I going to do now?

Thanks for answears!

(in reply to ernestbyrd)
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RE: Two faxcard with 4 lines in one PC, possible? - 6.Oct.2009 3:44:03 PM   
ernestbyrd

 

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Please make sure that when you added the lines under lines/devices of the GFI FAXmaker configuration, you selected in the secondary field more than or equal to the amount lines you intend to use.  For example, if you intend to use 8 lines with 2, 4 port Brooktrout cards, you would select Brooktrout 8 channels.  Please verify that you have done this and you have selected the appropriate hardware (under lines/devices, properties, line properties, device tab).

Lastly, if on a later build of GFI FAXmaker 14.3, see if you can perform a line test directly from the line in the GFI FAXmaker configuration.  Please keep me posted.

_____________________________

Ernest Byrd
Technical Support Representative - GFI Software - www.gfi.com
Web & Mail Security, Archiving & Fax, Networking & Security
Sales & Customer Service Tel: (888)243-4329 Support Tel: (919)297-1350

(in reply to chessin)
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RE: Two faxcard with 4 lines in one PC, possible? - 7.Oct.2009 11:04:30 AM   
chessin

 

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I tried it yesterday and it did not work, but when i tried again today, suddenly it worked.
I donīt know why, because I did exactly the same.., but everything is fine now! I deleted all the lines, and selected 8 channels and added the lines again..,and now it works, nice!

Thanks again!

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