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Anyone having issues with EM Threasholds for alerting?

 
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Anyone having issues with EM Threasholds for alerting? - 17.Sep.2009 9:15:57 AM   
compustar12

 

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What we would like to accomplish is on our alerting for the switches smnp or syslog that we only be alerted on the first event that comes in for a time frame of 3 hours.

What were finding is the number of events and the time frame in the threashold doesn't seem to work.

We seem only to get an alert every time the event comes in - about 1 a minute. No matter what the time frame is set to.


Any sugguestions?

Thanks,
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RE: Anyone having issues with EM Threasholds for alerting? - 17.Sep.2009 9:19:16 AM   
DrewE

 

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You should have two settings for thresholds.
This would control "One event per X minutes" OR "one event per X number of events" whichever comes first.

What are both settings set to currently ?

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Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

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RE: Anyone having issues with EM Threasholds for alerting? - 17.Sep.2009 9:34:33 AM   
compustar12

 

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We have tried numerus options.

Threshold:

Number of occurences: 2 (b\c we can't choose one)
Time interval (Seconds): 10800 (3hrs)

We have it setup on a rule for port security violation - invalid mac address plugged

With this configuration we are getting alerts every mintue.

< Message edited by compustar12 -- 17.Sep.2009 9:40:48 AM >

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RE: Anyone having issues with EM Threasholds for alerting? - 17.Sep.2009 9:46:54 AM   
DrewE

 

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This will alert you to every other event - Try setting Number of Occurrences to a higher number like 1,000 or 5,000

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Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to compustar12)
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RE: Anyone having issues with EM Threasholds for alerting? - 17.Sep.2009 10:07:57 AM   
compustar12

 

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Correct me if I'm wrong but wouldn't it take 1000 occurances of the event in order to trigger our first alert then?

We want to be alerted ASAP when someone plugs another laptop/device into the switch with a different MAC so we can act on it.

In our testing the events are logged right away in events manager when this occurence happens but we don't want to be alerted on every event.

I know I have tried a higher number (1000) in the past but then no alerts came through even though the security voliolation was occuring.

Maybe we should be looking at Endpoint security that might better suit what we want to do?

Thanks,

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RE: Anyone having issues with EM Threasholds for alerting? - 17.Sep.2009 10:25:32 AM   
DrewE

 

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Yes, GFI EndPointSecurity is one of the better ways to do this - to allow network connections only from designated network cards. Also, if the Router offers any type of MAC-filtering, this may also work.

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Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to compustar12)
Post #: 6
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