Whitelisted - Still getting trapped
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Whitelisted - Still getting trapped - 11.Sep.2009 11:38:35 AM
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AFlowers
Posts: 165
Joined: 12.Feb.2007
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I have whitelisted an address, both with mime check and smtp check. Whitelist is on top. It is still getting trapped with the "Email has different SMTP TO: and MIME TO: fields in the email addresses" reason in the subject line. Any ideas?
Thanks in advance!
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RE: Whitelisted - Still getting trapped - 11.Sep.2009 11:46:17 AM
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RSP
Posts: 1441
Joined: 31.Oct.2006
From: The East Riding of Yorkshire, UK
Status: online
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This?
_____________________________
Disclaimer: I don't work for GFI, I just use their products.
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RE: Whitelisted - Still getting trapped - 11.Sep.2009 12:41:57 PM
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AFlowers
Posts: 165
Joined: 12.Feb.2007
Status: offline
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Hi RSP. I'm still on 14. Is there anything in 14 that would cause this?
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RE: Whitelisted - Still getting trapped - 11.Sep.2009 1:06:32 PM
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RSP
Posts: 1441
Joined: 31.Oct.2006
From: The East Riding of Yorkshire, UK
Status: online
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I did have some trouble a while back where some addresses weren't getting put on the whitelist quickly enough but never found out the cause. I presume you've tried iisreset?
It's possible that autowhitelist.mdb is corrupt - can you repair it with Outlook? - anything in your debuglogs to suggest what the problem is? Also check the config.mdb's antispam2_whitelist table for a corrupt entry - suspect anything with spurious characters.
_____________________________
Disclaimer: I don't work for GFI, I just use their products.
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RE: Whitelisted - Still getting trapped - 23.Sep.2009 2:45:55 AM
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AndrewZT
Posts: 103
Joined: 28.Jul.2004
Status: offline
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Hi all,
There is a patch you can install to resolve this issue:
http://ftp.gfisoftware.com/patches/me14/20090826/ME141_PATCH_20090917_01.zip
This patch should be applied to installations of the following
builds of GFI MailEssentials 14.1 and above:
-> 20090826
Issues fixed:
1. This patch fixes an issue whereby the Whitelist entries are ignored and
antispam filtering is still performed.
2. The MailEssentials Scan Engine crashes whilst processing the Whitelist
entries.
I encourage anyone who experiences the issues noted above to install this patch.
_____________________________
Andrew Zammit Tabona
GFI Software
Blog: www.gfi.com/blog - Twitter: www.twitter.com/gfisoftware - YouTube: www.youtube.com/gfisoftware
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RE: Whitelisted - Still getting trapped - 23.Sep.2009 1:44:32 PM
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AFlowers
Posts: 165
Joined: 12.Feb.2007
Status: offline
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Hi Andrew. Does this patch work with 14? I haven't installed 14.1 yet - still seeing too many issues to feel comfortable with it. ME 14 is doing such a good job that I hate to jiggle it. Thanks!
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RE: Whitelisted - Still getting trapped - 24.Sep.2009 9:40:43 AM
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AndrewZT
Posts: 103
Joined: 28.Jul.2004
Status: offline
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AFlowers,
To answer your question: No, this patch does not work with GFI MailEssentials 14. It can only be installed on GFI MailEssentials 14.1 build 20090826 and up.
_____________________________
Andrew Zammit Tabona
GFI Software
Blog: www.gfi.com/blog - Twitter: www.twitter.com/gfisoftware - YouTube: www.youtube.com/gfisoftware
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RE: Whitelisted - Still getting trapped - 2.Oct.2009 2:12:34 AM
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JFL
Posts: 6
Joined: 29.Jul.2009
Status: offline
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Hello,
I have the bug, installed the patch, reboot the server (to be sure to reload the DLL), but the issue persists.
That is :
I have mail coming from a whitelisted email address, blocked with "Email header contains a malformed MIME From: field" cause.
The address has been added in whitelist for both SMTP and MIME.
Below the header of such a mail (it is a successfull delivery report).
I run GFI MailEssentials 14.1 build 20090826
with ME14_PATCH_20090911_01
and ME141_PATCH_20090917_01 .
on a Windows Server 2003 SP2 (32 bits) in IIS mode (Exchange 2003 on a separate server).
The filter order is
1-Directory Harvesting in SMTP mode
2-IP Whitelist
3-DNS blacklists
4-SPF
5-Blacklists
6-Email\Domain\Auto Whitelist
7-SpamRazer
8-Spam URI Realtime BlockLits
9-Phishing
10- Keyword Whitelist (actually not used)
11-Baesian Analysis
12-Header Checking
13-Keyword Checking
Microsoft Mail Internet Headers Version 2.0
Received: from mail pickup service by xxxxxxxxxxxxx with Microsoft SMTPSVC;
Thu, 1 Oct 2009 18:14:16 +0200
x-endofinjectedxheaders:4095
MIME-Version: 1.0
Received: from xxxxxxxxxxxxxxxx by xxxxxxxxxxxxxxxx with Microsoft SMTPSVC(6.0.3790.3959); Thu, 1 Oct 2009 18:14:14 +0200
Received: from xxxxxxxxxxxxxxxx (xxxxxxxxxxxxxxxxxxxxxx)by xxxxxxxxxxxxxx
(Postfix) with ESMTP id 6D38091E7EDfor <xxxxxxxxxxxxxx@xxxxxxxxxxxx>; Thu, 1 Oct 2009 18:14:14 +0200 (CEST)
Received: by xxxxxxxxxxxxxxxxxx (Postfix)id 2A247B1C05F; Thu, 1 Oct 2009 18:14:14 +0200 (CEST)
Date: Thu, 1 Oct 2009 18:14:14 +0200 (CEST)
From: xxxxxxxxxxxx@xxxxxxxxxxxx (Mail Delivery System) <-----whitelisted email address
Subject: xxxxxx@xxxxxxxxxxx - Successful Mail Delivery Report - Email header contains a malformed MIME From: field
To: xxxxxxxxxxxxxx@xxxxxxxxxxxxx
Auto-Submitted: auto-replied
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;boundary="6F611B1C054.1254413654/xxxxxxxxxxxxxxx"
Message-Id:
Return-Path: <>
X-OriginalArrivalTime: 01 Oct 2009 16:14:14.0570 (UTC) FILETIME=[381088A0:01CA42B2]
Old-Message-ID: <20091001161414.2A247B1C05F@xxxxxxxxxxxxxxxxx>
--6F611B1C054.1254413654/xxxxxxxxxxxxxxxxxxxxx
Content-Description: Notification
Content-Type: text/plain; charset=us-ascii
--6F611B1C054.1254413654/xxxxxxxxxxxxxxxxxxxxx
Content-Description: Delivery report
Content-Type: message/delivery-status
--6F611B1C054.1254413654/xxxxxxxxxxxxxxxxxxxxx
Content-Description: Message Headers
Content-Type: text/rfc822-headers
--6F611B1C054.1254413654/xxxxxxxxxxxxxxxxxxxxx--
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RE: Whitelisted - Still getting trapped - 14.Oct.2009 10:50:27 AM
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jgobbel
Posts: 1
Joined: 14.Oct.2009
Status: offline
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quote:
ORIGINAL: AndrewZT
There is a patch you can install to resolve this issue:
http://ftp.gfisoftware.com/patches/me14/20090826/ME141_PATCH_20090917_01.zip
This patch should be applied to installations of the following
builds of GFI MailEssentials 14.1 and above:
-> 20090826
Is there any reason why this patch would not show in "Product Patches?" I have that build, and had to manually download and install the DLL.
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RE: Whitelisted - Still getting trapped - 14.Oct.2009 11:04:24 AM
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RSP
Posts: 1441
Joined: 31.Oct.2006
From: The East Riding of Yorkshire, UK
Status: online
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quote:
ORIGINAL: jgobbel
Is there any reason why this patch would not show in "Product Patches?" I have that build, and had to manually download and install the DLL.
http://forums.gfi.com/Patch_check_always_fails_to_determine_available_patches/m_900781839/tm.htm
_____________________________
Disclaimer: I don't work for GFI, I just use their products.
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