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Strange behaviour Error 403

 
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Strange behaviour Error 403 - 21.Jul.2009 7:25:24 AM   
Stephane

 

Posts: 11
Joined: 26.Jul.2006
Status: offline
Good afternoon,

Server Win2003sp2
My Isa2004 is sp3 - 2 nics : Wan / Lan

When I enable the GFI WebMon2009, from times to times users are receiving a http403 error (not the same user, not at a constant rate). Waiting a few seconds, they can requery the same web site through either firefox or IE and it works.
If I stop the GFI WebFiltering, I do  not get such problem with only ISA working !

Does anybody have a clue ?

Best regards
Stephane
Post #: 1
RE: Strange behaviour Error 403 - 21.Jul.2009 8:25:53 AM   
DrewE

 

Posts: 1058
Joined: 28.Apr.2008
From: Cary, NC
Status: offline
How many users do you have in your organization?  Can you tell us about some of the physical hardware in the ISA server?  Also, are these mostly occurring at specific sites such as web-mail sites, or does it seem to occur almost anywhere?

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to Stephane)
Post #: 2
RE: Strange behaviour Error 403 - 21.Jul.2009 10:06:17 AM   
Stephane

 

Posts: 11
Joined: 26.Jul.2006
Status: offline
Server inside my network on AD
I have ~50 users in the internal network.
Machine Xeon X3220 2.4Ghz - quad core
4Go RAM

2 net cards:
external : with no dns but gateway /external IPs
internal no gateway but internal dns server / 192.168


Systems can run perfectly for a few hours then crashes suddenly.

It happens almost everywhere and applies to everyone when it crashes!

When I uncheck the http webfilter from the HTTP protocole, ISA runs perfectly without a bug.

Best regards

< Message edited by Stephane -- 21.Jul.2009 10:09:04 AM >

(in reply to DrewE)
Post #: 3
RE: Strange behaviour Error 403 - 21.Jul.2009 5:23:59 PM   
DrewE

 

Posts: 1058
Joined: 28.Apr.2008
From: Cary, NC
Status: offline
Can you tell me what build of GFI WebMonitor you are using?

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to Stephane)
Post #: 4
RE: Strange behaviour Error 403 - 22.Jul.2009 2:56:49 AM   
Stephane

 

Posts: 11
Joined: 26.Jul.2006
Status: offline
Good morning.

I am currently using 2009 SR2.

This morning I got fed up with the situation and replace the server with an image that does not include WebMon2009.
I've imported all the ISA rules...(rules, cache, proxy,network...)
I've installed the WebMon 2009SR2 from scratch and it seems to work properly as if the updates from WM4 to WM2009 then to SR2 had been the reason of the problem... Something might have gone wrong during the process without signaling it !

Case closed on my side...

(in reply to Stephane)
Post #: 5
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