BackupExec stoppped after GFI mail Archive Installation

BackupExec stoppped after GFI mail Archive Installation (Full Version)

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gobi4all -> BackupExec stoppped after GFI mail Archive Installation (1.Jul.2009 7:12:52 PM)
Hello, I need some assistance. my scenario: i have backupExec 12.5 on windows server 2008-exchange 2007. backups were going fine. we decided to use GFI Mail archive - after configuration , it works good. but our backupexec jobs were failing some of the errors are: Resources specified for snapshot do not have any valid data on them. Check if files were deleted or renamed and Your recovery point location of E:\System Recovery Image\ is running out of space. Please run the Cleanup Recovery Points task to free up some space. According to Symantec those errors appear for somehing that is not related to GFI, but after i checked with Symantec they said that my system is correctly configured and had no issues. i have finally came across this page http://kbase.gfi.com/showarticle.asp?id=KBID003184 where i says that backupexec is not supported by GFI MAil Archive. my questions are: Is this why my backup failing? Does GFI mail Archive clear exchange Logs? Do i rely on GFI Mail Archiving and selec to enable cirrcular logging on exchange 2007? please help and thank you in advance

Encode -> RE: BackupExec stoppped after GFI mail Archive Installation (2.Jul.2009 5:16:51 AM)
Are you using the advanced open agent in Backup Exec? It could be the extra disk activity that MaiArchiver is doing preventing backup exec from doing a snapshot. You could try and configure backup exec to shutdown mailarchiver services before the backup job then start them backup once the job has finished, and have a windows scheduled task to start archiver back up ready for when people need to start using it in case backup exec doesn't start it back up again in time for some reason.

latrobeit -> RE: BackupExec stoppped after GFI mail Archive Installation (2.Jul.2009 5:29:18 PM)
I use this script called start_archive.cmd call copy index.mht C:\Progra~1\GFI\MailArchiver61\ASPNET /y sc \\ARCHIVE stop MAR6MAIS sc \\ARCHIVE stop MAR6Search sc \\ARCHIVE stop MAR6Store sc \\ARCHIVE stop MAR6Core sc \\ARCHIVE stop MAR6Core2 sc \\ARCHIVE stop MAR6VSS sc \\ARCHIVE stop PSTExporterMasterService the index.mht is a web page saying offline for backup this script to trun back on called stop_archive.cmd sc \\ARCHIVE start MAR6Core sc \\ARCHIVE start MAR6Core2 sc \\ARCHIVE start MAR6Store sc \\ARCHIVE start MAR6Search sc \\ARCHIVE start MAR6MAIS sc \\ARCHIVE start MAR6VSS sc \\ARCHIVE start PSTExporterMasterService call del C:\Progra~1\GFI\MailArchiver61\ASPNET\index.mht Pre-command: = c:\scripts\Stop_archive.cmd Post-command = c:\scripts\start_archive.cmd tick Run post-command even if job fails Run these command: On each server backed up also note I had to add index.mht to the top of the default list in IIS Hope it helps Clive

gobi4all -> RE: BackupExec stoppped after GFI mail Archive Installation (2.Jul.2009 9:57:49 PM)
Thank you Encode and Laterobeit Latrobeit, i have tried your suggestion, but i have IIS 7, i have setup index.mht on top of the list, i have created scripts as follows 1-Stop_GFI.CMD call copy index.mht C:\Progra~1\GFI\MailArchiver61\ASPNET /y sc \\ARCHIVE stop MAR6MAIS sc \\ARCHIVE stop MAR6Search sc \\ARCHIVE stop MAR6Store sc \\ARCHIVE stop MAR6Core sc \\ARCHIVE stop MAR6Core2 sc \\ARCHIVE stop MAR6VSS sc \\ARCHIVE stop PSTExporterMasterService 2-Start_GFI.CMD sc \\ARCHIVE start MAR6Core sc \\ARCHIVE start MAR6Core2 sc \\ARCHIVE start MAR6Store sc \\ARCHIVE start MAR6Search sc \\ARCHIVE start MAR6MAIS sc \\ARCHIVE start MAR6VSS sc \\ARCHIVE start PSTExporterMasterService call del C:\Progra~1\GFI\MailArchiver61\ASPNET\index.mht but when i run the scripts i receive the system cannot find the file specified -- that's for line [call copy index.mht C:\Progra~1\GFI\MailArchiver61\ASPNET /y ] and The RPC server is unavilable for the service stop lines. let me know what you think and thank you again guys

latrobeit -> RE: BackupExec stoppped after GFI mail Archive Installation (2.Jul.2009 11:28:44 PM)
Gobi4al, the tech trashed my orignal install of mailarchiver when he had control in a GoToMeeting. I had to reinstall in another place just remove the 61 after MailArchiver C:\Progra~1\GFI\MailArchiver\ASPNET /y ARCHIVE is my server name where mailarchiver is you need to replace with yours. sc \\YOURSERVER [;)]

gobi4all -> RE: BackupExec stoppped after GFI mail Archive Installation (3.Jul.2009 11:07:03 AM)
Hey Guys i tried your suggestions, but no luck, i even stopped the GFI services manually , but still. i am not sure if this article about GFI mail archiver supported third party backups is final http://kbase.gfi.com/showarticle.asp?id=KBID003184 and if there is a way around it. i still receive the same error : Resources specified for snapshot do not have any valid data on them. Check if files were deleted or renamed any suggestions?? my environment is: windows 2008 Exchange 2007 GFI Mailessential GFI Mail Archiver BAckupExec 12.5

latrobeit -> RE: BackupExec stoppped after GFI mail Archive Installation (5.Jul.2009 5:57:40 PM)
Hi, I think if you have stopped the services for mailarchiver, then the problem must lie with backupexec. the article says that there is no agent or vss that work with backupexec. When the gfi services are stopped all the files backuped as standard files. Have you "run the Cleanup Recovery Points task to free up some space." as per your orignal post. until I added the scripts I was getting server too busy to create snapshot. quote: ORIGINAL: gobi4all Hey Guys i tried your suggestions, but no luck, i even stopped the GFI services manually , but still. i am not sure if this article about GFI mail archiver supported third party backups is final http://kbase.gfi.com/showarticle.asp?id=KBID003184 and if there is a way around it. i still receive the same error : Resources specified for snapshot do not have any valid data on them. Check if files were deleted or renamed any suggestions?? my environment is: windows 2008 Exchange 2007 GFI Mailessential GFI Mail Archiver BAckupExec 12.5

gobi4all -> RE: BackupExec stoppped after GFI mail Archive Installation (8.Jul.2009 12:33:34 PM)
I did run the Clean up Recovery POints Task. now the only message i receive is "resources specified for snapshot do not have any valid data on them" still no luck

latrobeit -> RE: BackupExec stoppped after GFI mail Archive Installation (8.Jul.2009 5:47:47 PM)
I know this might sound silly, but have you tried to redo the backup job as a new backup? I have found that the gui list does not allways match the text list in backup exec jobs.

Encode -> RE: BackupExec stoppped after GFI mail Archive Installation (9.Jul.2009 2:09:09 AM)
There are some posts on the Symantec forum (http://www.symantec.com/connect/backup-and-archiving/forums/backup-exec) relating to that message. It could be either a configuration with exchange or it could be the machine being backed up is under heavy load at the time of backup.

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