FAXM 14 (trial) cutting off pages

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FAXM 14 (trial) cutting off pages

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FAXM 14 (trial) cutting off pages - 29.Jun.2009 3:29:17 PM

mjm01010101

Posts: 18
Joined: 18.Mar.2005
Status: offline

We had some issues with our previous fax server's data partition getting corrupt. (we used version 12, which otherwise worked fine)

I decided to attempt the trial version of 14, and now we are seeing incomplete pages on reception. This has happened on more than one fax from a different source. I've tried the latest patches.

Modem: Multitech 5600ZDX External (receive only)
Init string:AT&F&K4

Any ideas? Should I go back to 12?

Post #: 1

RE: FAXM 14 (trial) cutting off pages - 30.Jun.2009 2:18:59 PM

ernestbyrd

Posts: 227
Joined: 12.May2009
Status: offline

I would suggest opening a support ticket to troubleshoot this issue further. You can open a new support ticket here: www.gfi.com/supportform

_____________________________

Ernest Byrd
Technical Support Representative - GFI Software - www.gfi.com
Web & Mail Security, Archiving & Fax, Networking & Security
Sales & Customer Service Tel: (888)243-4329 Support Tel: (919)297-1350

(in reply to mjm01010101)

Post #: 2