GFI ESEC! and NOD32 AV

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GFI ESEC! and NOD32 AV - 29.Jun.2009 12:11:30 AM

norma_guanizo06

Posts: 24
Joined: 6.Aug.2008
Status: offline

Hello to all,

I notice that in Add/Remove program both my ECEC and NOD32 has no remove option only change and when i scan my machine using full scan, in software audit it is not listed there! why is it they are not listed?

thanks for your help!

< Message edited by norma_guanizo06 -- 29.Jun.2009 12:13:32 AM >

Post #: 1

RE: GFI ESEC! and NOD32 AV - 29.Jun.2009 8:30:12 AM

DrewE

Posts: 1058
Joined: 28.Apr.2008
From: Cary, NC
Status: offline

The GFI EndPointSecurity Agent cannot be removed from add/remove programs. You must access the server the GFI machine is running on and remove the agent automatically this way.

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to norma_guanizo06)

Post #: 2

RE: GFI ESEC! and NOD32 AV - 30.Jun.2009 8:30:07 PM

norma_guanizo06

Posts: 24
Joined: 6.Aug.2008
Status: offline

Hi Drew,

Do you have a update regarding why GFI ESEC is not showing in software audit list/general application when conducting a full scan using GFI LNSS?

thanks!

(in reply to norma_guanizo06)

Post #: 3

RE: GFI ESEC! and NOD32 AV - 1.Jul.2009 7:08:37 AM

DrewE

Posts: 1058
Joined: 28.Apr.2008
From: Cary, NC
Status: offline

I just sent an email to you regarding: GFI-090629-7641. We have been able to reproduce the issue in-house and would like for you to send us some debug information that we can review to give us more details about your specific environment. We will likely be escalating this case for review once we have this information.

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to norma_guanizo06)

Post #: 4