Forums  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums 

Member List  Search  FAQ  Ticket List  Log Out

 

problem with email alerts

  		Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [Networking & Security] >> GFI EventsManager >> problem with email alerts Page: [1]
Login
Message << Older Topic   Newer Topic >>
problem with email alerts - 9.Jun.2009 2:57:28 AM   
gaetan17

 

Posts: 8
Score: 0
Joined: 20.May2009
Status: offline 		Hello everybody,
when i send a test message, the result is OK.
But i don't receive a mail!!!

what is the problem???
Thanks.

Gaëtan
Post #: 1
RE: problem with email alerts - 9.Jun.2009 8:23:21 AM   
DrewE

 

Posts: 1058
Score: 0
Joined: 28.Apr.2008
From: Cary, NC
Status: offline 		Do you get the test email?  Also, does any "user" within GFI EventsManager have a email domain outside of your own domain?

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to gaetan17)
Post #: 2
RE: problem with email alerts - 9.Jun.2009 8:37:33 AM   
gaetan17

 

Posts: 8
Score: 0
Joined: 20.May2009
Status: offline 		The test message is send ("the message was sent successfully") but i don't receive the email.
I send the email at an external adress (***@yahoo.fr).
Thanks.

(in reply to DrewE)
Post #: 3
RE: problem with email alerts - 10.Jun.2009 12:37:38 PM   
DrewE

 

Posts: 1058
Score: 0
Joined: 28.Apr.2008
From: Cary, NC
Status: offline 		Can you try testing this with an internal e-mail address?

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to gaetan17)
Post #: 4
RE: problem with email alerts - 12.Jun.2009 4:30:55 AM   
gaetan17

 

Posts: 8
Score: 0
Joined: 20.May2009
Status: offline 		With an internal e-mail adress, i receive alerts email.
Thanks!

(in reply to DrewE)
Post #: 5
RE: problem with email alerts - 12.Jun.2009 8:34:25 AM   
DrewE

 

Posts: 1058
Score: 0
Joined: 28.Apr.2008
From: Cary, NC
Status: offline 		I believe the issue is either with your mail server not allowing relaying from the GFI machine, or the SMTP Authentication is not configured properly.

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to gaetan17)
Post #: 6
Page:   [1]
All Forums >> [Networking & Security] >> GFI EventsManager >> problem with email alerts Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts