RE: GFI backend database error
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RE: GFI backend database error - 24.Feb.2009 11:04:31 AM
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ljn3694
Posts: 1
Joined: 24.Feb.2009
Status: offline
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Where do you get MailArchiver 6 SR2
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RE: GFI backend database error - 24.Feb.2009 11:32:09 AM
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John Letourneau
Posts: 1659
Joined: 28.Apr.2008
Status: offline
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This patch should be applied to installations of the following builds of
GFI MailArchiver 6:
-> 20081107
-> 20090205
If you are not on one of these builds please download the latest build (SR3) from:
GFI MailArchiver 6 (32bit): ftp://ftp.gfi.com/mailarchiver6.exe
GFI MailArchiver 6 (64bit): ftp://ftp.gfi.com/mailarchiver6_x64.exe
Issues fixed:
1. After installing Microsoft .NET Framework 3.5 Service Pack 1, you receive an e-mail notification stating that "GFI MailArchiver failed to transfer
emails into the backend database". However, e-mails are still transferred successfully to the Archive Store.
At the same time, an event with the following properties is logged in the Application event log:
Type: Warning
Source: MARC6Core
Category: None
Event ID: 6310
Description:
Plugin LogScheduler reports exception.
Logging: Submit failed.
Additional info: Port is Busy. All pipe instances are busy.
How to apply the patch:
1. Stop the GFI MailArchiver Core service;
2. Make a backup copy of: ..\MailArchiver\Core\bin\MArc.Logging.Scheduler.exe;
3. Replace ..\MailArchiver\Core\bin\MArc.Logging.Scheduler.exe with the one found enclosed in the zip;
4. Start the GFI MailArchiver Core service.
Patch can be downloaded from:
http://ftp.gfisoftware.com/patches/MARC6/20090205/MARC6_PATCH_20090219_01.zip
_____________________________
Regards,
John Letourneau - Technical Support Team Lead
GFI Software - www.gfi.com
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RE: GFI backend database error - 24.Feb.2009 2:00:36 PM
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keiffers
Posts: 8
Joined: 12.Jan.2007
Status: offline
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The patch is now working for me. There was some issue with the original patch file that was sent to me. We reapplied using the new file supplied earlier today and no more problems to report.
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RE: GFI backend database error - 24.Feb.2009 3:33:44 PM
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bigsoup
Posts: 22
Status: offline
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Patch applied and all seems well. Thanks!
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RE: GFI backend database error - 24.Feb.2009 4:22:07 PM
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pyrenees
Posts: 4
Joined: 23.Feb.2009
Status: offline
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Patch applied on 20090205 Build and all seems well at this stage.
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RE: GFI backend database error - 25.Feb.2009 4:15:23 PM
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John Letourneau
Posts: 1659
Joined: 28.Apr.2008
Status: offline
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I appreciate all of the feedback here and am very pleased that the patch has been helpful.
_____________________________
Regards,
John Letourneau - Technical Support Team Lead
GFI Software - www.gfi.com
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RE: GFI backend database error - 26.Feb.2009 5:01:18 AM
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Spocesman
Posts: 1
Joined: 26.Feb.2009
Status: offline
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Hi John,
I have followed this thread thru and have installed the patch as directed. However since rebooting the machine to complete the upgrade I am now getting an email containing '
GFI MailArchiver failed to transfer the archived emails into the backend database.
The following error message was reported:
Could not load file or assembly 'MArc.Enveloping.Base, Version=2.0.0.2, Culture=neutral, PublicKeyToken=f28aa2eff54bac51' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)''
In SYSLOG, The GFI MA Import service cycles thru, start, run, stop and then terminated unexpectedly.
In APPLOG, MAR6MAIS reports event 6102, 5105, 5107 and then 5106 cycling repeatedly.
I have disabled GFI MA Import and Core svs to quieten system down awaiting your advice.
Thanks
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RE: GFI backend database error - 9.Mar.2009 2:49:20 PM
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rmacdonald
Posts: 1
Joined: 9.Mar.2009
Status: offline
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Is the link to the patch dead now? It is timing out on me. Can someone post a link to the patch again.
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RE: GFI backend database error - 9.Mar.2009 8:56:41 PM
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John Letourneau
Posts: 1659
Joined: 28.Apr.2008
Status: offline
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rmacdonald,
I'm checking into why the patch is offline at the moment. I also tried to download this and was unable to.
Update - the link is now back online.
< Message edited by John Letourneau -- 10.Mar.2009 6:54:13 AM >
_____________________________
Regards,
John Letourneau - Technical Support Team Lead
GFI Software - www.gfi.com
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RE: GFI backend database error - 13.Apr.2009 2:05:20 PM
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gap9000
Posts: 2
Joined: 13.Apr.2009
Status: offline
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Is there a patch for MARC4 ? I am having the same problem and we do not wish to upgrade to version 6 at the moment.
Thanks
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RE: GFI backend database error - 21.Apr.2009 2:03:02 PM
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gap9000
Posts: 2
Joined: 13.Apr.2009
Status: offline
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Anyone?
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RE: GFI backend database error - 22.Apr.2009 3:01:37 AM
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AndrewZT
Posts: 89
Joined: 28.Jul.2004
Status: offline
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gap9000,
I am afraid we do not have this patch available for GFI MailArchiver 4. If you have a valid SMA, I encourage you to upgrade to the latest build of GFI MailArchiver 6 and apply the patch mentioned in the above posts.
_____________________________
Regards,
Andrew Zammit Tabona
GFI Software
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