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Nn Answer from remote machine

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Nn Answer from remote machine - 1.Dec.2008 9:21:16 AM   
comptech

 

Posts: 1
Joined: 1.Dec.2008
Status: offline 		Hello, today after a month of no problemas with faxes, we got this error in log

"FAILURE","Failed to send fax : No answer from remote machine","Line0",""

I post too the gfi debug file:

2008-12-01,14:47:40,549,3,"#00001a00","#00000128","info   ","fax_COM3","send phase setup"
2008-12-01,14:47:40,549,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FBOR=0'"
2008-12-01,14:47:40,565,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:47:40,565,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FCR=0'"
2008-12-01,14:47:40,581,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:47:40,581,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FLID=""'"
2008-12-01,14:47:40,596,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:47:40,596,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FDIS=1,5,0,2,0,2,0,0'"
2008-12-01,14:47:40,612,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:47:40,612,3,"#00001a00","#00000128","info   ","fax_COM3","send phase A"
2008-12-01,14:47:40,612,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'ATDT031750312'"
2008-12-01,14:49:01,083,3,"#00001a00","#00001490","info   ","fax_COM3","log stopped - advcom_c v12.2.120 (+GSM) : device: 'COM3'"
2008-12-01,14:50:04,084,3,"#00001a00","#00001490","info   ","fax_COM3","log started - advcom_c v12.2.120 (+GSM) : device: 'COM3'"
2008-12-01,14:50:59,039,3,"#00001a00","#00000128","info   ","fax_COM3","send phase setup"
2008-12-01,14:50:59,039,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FBOR=0'"
2008-12-01,14:50:59,055,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:50:59,055,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FCR=0'"
2008-12-01,14:50:59,070,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:50:59,070,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FLID=""'"
2008-12-01,14:50:59,086,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:50:59,086,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FDIS=1,5,0,2,0,2,0,0'"
2008-12-01,14:50:59,101,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:50:59,101,3,"#00001a00","#00000128","info   ","fax_COM3","send phase A"
2008-12-01,14:50:59,101,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'ATDT031750312'"
2008-12-01,14:52:59,104,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'ATH0'"
2008-12-01,14:52:59,136,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'NO CARRIER'"
2008-12-01,14:53:00,136,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'ATH0'"
2008-12-01,14:53:00,167,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:53:00,167,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FCLASS=0'"
2008-12-01,14:53:00,183,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:53:00,183,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FCLASS?'"
2008-12-01,14:53:00,198,3,"#00001a00","#00000128","info   ","fax_COM3","<- '0'"
2008-12-01,14:53:00,198,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:53:03,355,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'ATZ'"
2008-12-01,14:53:03,808,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:53:03,808,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT&F'"
2008-12-01,14:53:03,870,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'AT&F'"
2008-12-01,14:53:03,870,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:53:03,870,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'ATE0Q0V1S0=0'"
2008-12-01,14:53:03,886,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'ATE0Q0V1S0=0'"
2008-12-01,14:53:03,886,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:53:03,886,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT&D2&C1S7=50'"
2008-12-01,14:53:03,901,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:53:03,901,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'ATM1L1X3'"
2008-12-01,14:53:03,917,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:53:03,917,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FCLASS=2'"
2008-12-01,14:53:03,933,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:53:03,933,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FCLASS?'"
2008-12-01,14:53:03,948,3,"#00001a00","#00000128","info   ","fax_COM3","<- '2'"
2008-12-01,14:53:03,948,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:53:03,948,3,"#00001a00","#00000128","info   ","fax_COM3","receive phase setup"
2008-12-01,14:53:03,948,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FBOR=0'"
2008-12-01,14:53:03,964,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:53:03,964,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FCR=1'"
2008-12-01,14:53:03,980,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:53:03,980,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FLID=""'"
2008-12-01,14:53:03,995,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:53:03,995,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FDIS=1,5,0,2,0,2,0,0'"
2008-12-01,14:53:04,011,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:53:04,011,3,"#00001a00","#00000128","info   ","fax_COM3","waiting for call"
2008-12-01,14:54:03,544,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FCLASS=0'"
2008-12-01,14:54:03,559,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"
2008-12-01,14:54:03,559,3,"#00001a00","#00000128","info   ","fax_COM3","-> 'AT+FCLASS?'"
2008-12-01,14:54:03,575,3,"#00001a00","#00000128","info   ","fax_COM3","<- '0'"
2008-12-01,14:54:03,575,3,"#00001a00","#00000128","info   ","fax_COM3","<- 'OK'"

Someone can help me troubleshooting?

Thanks
Post #: 1
RE: Nn Answer from remote machine - 1.Dec.2008 1:57:54 PM   
JimmyUpchurch

 

Posts: 109
Joined: 20.Oct.2008
Status: offline 		Comptech,

It would be better, if you open a support ticket with GFI on this issue.  You can submit a support request, by clicking on this link.

http://crm.gfi.com/Customizations/SupportIssue/support.aspx?lcode=en




_____________________________

Regards,
Jimmy Upchurch- jupchurch@gfi.com
Senior Technical Support Engineer

(in reply to comptech)
Post #: 2
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