Canceling and Removing Scheduled Patch deployment

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Canceling and Removing Scheduled Patch deployment

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Canceling and Removing Scheduled Patch deployment - 4.Sep.2008 12:18:14 PM

tlogan

Posts: 3
Joined: 2.Sep.2008
Status: offline

I have 2 scheduled patch deployments which do not ever finish and cannot seem to be canceled. They have been around for 6 weeks. I have tried the normal cancel button but the job just seems to respawn in a few minutes. I have tried just letting it run but they keep coming up with errors saying Completed with errors.

I have tried the "Purge instructions in an other post"
>>Your method is probably the easiest. We sometimes edit a specific XML file (toolcfg_patchdeployment.xml) in >>the Data folder which would also have worked. I strongly suggest making a backup copy of the file before >>making any changes. An incorrect file will prevent your services from starting correctly.

This looked promising but did not do anything .

How do I remove these schedules (or set it back to 0). It also currently does not seem to accept new scheduled items. But I thought I would fix 1 item at a time and get rid of the old schedule 1st.

Tim Logan
logan.tim@oceansteel.com

Post #: 1

RE: Canceling and Removing Scheduled Patch deployment - 5.Sep.2008 9:33:14 AM

DrewE

Posts: 1058
Joined: 28.Apr.2008
From: Cary, NC
Status: offline

Can you also try the same procedure on toolcfg_MSpatchdeployment.xml?

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to tlogan)

Post #: 2

RE: Canceling and Removing Scheduled Patch deployment - 7.Jul.2009 1:31:57 PM

mblinde

Posts: 62
Status: offline

We seem to be having the same problem with some of our patch deployments as well. Could you explain with greater detail what parts of the .xml file need to be deleted or in what way they need to be modified. We have some deployments that will not go away.

(in reply to DrewE)

Post #: 3

RE: Canceling and Removing Scheduled Patch deployment - 7.Jul.2009 3:33:09 PM

DrewE

Posts: 1058
Joined: 28.Apr.2008
From: Cary, NC
Status: offline

The details of editing this file are somewhat complex, we would be glad to assist your specific environment and make the changes for you if you open a support request online at http://support.gfi.com/Support/support.aspx?lcode=en

_____________________________

Drew Easley - Technical Support Representative
GFI Software - www.gfi.com

(in reply to mblinde)

Post #: 4